Senior Complex Programme Manager

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role and Responsibilities

As a seasoned Complex Project Manager for Enterprise Transformation, you will manage IBM’s most complex programs and projects, delivering successful solutions for intricate IT, business, and client requirements. You will serve as the primary point of contact for client needs, requirements, and expectations regarding IBM team operations. Your primary responsibilities will include:

• Manage Client Relationships: Build partnerships with clients, vendors, and subcontractor organizations to ensure client needs are met and customer satisfaction is achieved.
• Deliver Solutions: Possess the expertise to deliver successful solutions for intricate IT, business, and client requirements, leveraging various project management methodologies and emerging technologies.
• Oversee Contractual Obligations: Manage contractual costs, schedules, and deliverables, ensuring the delivery organization meets its commitments.
• Drive Growth Opportunities: Support the Project Executive in identifying growth opportunities and contract profitability, applying strategic innovative thinking and business acumen.

Preferred Education

Bachelor’s Degree

Required Technical and Professional Expertise

• Deep Expertise in Project Management: Proven track record of managing complex programs and projects, delivering successful solutions for intricate IT, business, and client requirements. Experience with various project management methodologies and emerging technologies.
• Experience in Contract Management: Skilled in managing contractual costs, schedules, and deliverables, ensuring the delivery organization meets its commitments. Familiarity with contract profitability and growth opportunities.
• Proficiency in IPPF Tool: Expertise in using the IPPF tool for costs and invoices as per contract delivery milestones, with ability to accurately track and manage project expenses.
• Business Acumen: Experience in analyzing business and IT challenges, applying strategic innovative thinking, and advising on large or complex engagements.
• Global Program Management: Experience in managing large, complex, and global programs, with ability to negotiate at the highest levels and communicate effectively with executives.

Preferred Technical and Professional Experience

• Proficiency in Emerging Technologies: Experience with various emerging technologies related to client needs, including technical solutions and innovative thinking. Ability to leverage these technologies to deliver successful solutions for intricate IT, business, and client requirements.
• Knowledge of Business Outsourcing: Familiarity with managing complex business outsourcing contracts, including analyzing business and IT challenges, and advising on large or complex engagements.
• Expertise in Project Methodologies: Experience with various project management methodologies, including the ability to apply strategic innovative thinking and manage complex programs and projects.