At a Glance
- Tasks: Design user-friendly digital services for the public sector, creating wireframes and prototypes.
- Company: Join IBM, a leader in innovation and diversity.
- Benefits: Enjoy flexible working, generous leave, and comprehensive health coverage.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by shaping citizen-centric experiences in a collaborative team.
- Qualifications: Showcase your UX design skills with a strong portfolio and communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Work with product managers, developers, researchers, and other stakeholders to understand user needs and define design requirements.
- Produce wireframes, prototypes, and visual mockups to support new features and service enhancements.
- Conduct usability testing and analyse user feedback to guide iterative improvements.
- Support the refinement of existing user journeys, interfaces, and interaction patterns.
- Keep informed about design best practices, accessibility standards, and emerging tools and techniques relevant to public-sector digital services.
About the role
We are looking for a User Experience Designer to support the creation of clear, accessible, and user-centred digital services across the public sector. Working as part of a multidisciplinary team, you will help shape intuitive interfaces, improve user journeys, and ensure that services meet the needs of citizens and stakeholders. You will be involved in research, wireframing, prototyping, and usability testing, contributing to the design of impactful and inclusive user experiences.
Required technical and professional expertise
- Portfolio showcasing UX design work, including wireframes, prototypes, and mockups.
- Familiarity with design tools such as Sketch, Figma, or Adobe XD.
- Strong understanding of user-centered design principles.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, agile development environment.
This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, including meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).
Preferred technical and professional experience
- Experience with front-end development languages (HTML, CSS, JavaScript).
- Knowledge of accessibility standards (WCAG).
- Familiarity with design systems and pattern libraries.
- Background in human-computer interaction or a related field.
- Experience with user research methods.
Benefits
- Tools and policies to support your work-life balance such as flexible working approaches, sabbatical programs, paid paternity leave, maternity leave, and an innovative maternity returners scheme.
- More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Public Sector UX Designer: Shape Citizen-Centric Experiences employer: IBM
As a Public Sector UX Designer at IBM, you will thrive in a collaborative and inclusive work culture that prioritises user-centred design for impactful digital services. With a strong commitment to employee growth, we offer flexible working arrangements, generous leave policies, and comprehensive benefits, ensuring a healthy work-life balance while you contribute to meaningful projects that enhance citizen experiences. Join us in shaping the future of public services, where your creativity and expertise will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Public Sector UX Designer: Shape Citizen-Centric Experiences
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector UX design space on LinkedIn or at local meetups. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that focus on user-centred design. Make sure to include wireframes, prototypes, and any usability testing you've done.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of accessibility standards and user research methods. Be ready to discuss how you’ve applied these in past projects, as they’re crucial for public sector roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Public Sector UX Designer: Shape Citizen-Centric Experiences
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include a solid portfolio that highlights your UX design work. We want to see your wireframes, prototypes, and mockups in action, so pick your best pieces that demonstrate your skills and creativity.
Tailor Your Application:When applying, take the time to tailor your application to the role. Highlight your experience with user-centred design principles and any relevant tools like Sketch or Figma. We love seeing how you connect your background to what we do!
Be Clear and Concise:In your written application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your skills and experiences that make you a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IBM
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best UX design work. Include wireframes, prototypes, and mockups that demonstrate your understanding of user-centred design principles. Be ready to discuss the thought process behind each piece and how it relates to citizen-centric experiences.
✨Know Your Tools
Familiarise yourself with design tools like Sketch, Figma, or Adobe XD before the interview. Be prepared to discuss your experience with these tools and how you've used them in past projects. This will show that you’re not just a designer but someone who can effectively use industry-standard tools to create impactful designs.
✨Understand Accessibility Standards
Brush up on accessibility standards such as WCAG. During the interview, be ready to explain how you incorporate these standards into your designs. This is crucial for public sector work, as creating inclusive user experiences is key to meeting the needs of all citizens.
✨Communicate and Collaborate
Highlight your communication and collaboration skills during the interview. Share examples of how you've worked with product managers, developers, and researchers in the past. Emphasising your ability to thrive in a multidisciplinary team will show that you’re a great fit for their agile development environment.
