Public Sector Service Designer — GOV.UK Standards

Public Sector Service Designer — GOV.UK Standards

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
IBM

At a Glance

  • Tasks: Shape accessible services that meet user needs and support government delivery.
  • Company: Join IBM, a leader in innovative public sector solutions.
  • Benefits: Enjoy flexible working, private medical care, and generous holiday policies.
  • Other info: Opportunity to influence change and drive impactful projects.
  • Why this job: Make a real difference in public services while collaborating with talented professionals.
  • Qualifications: Extensive service design experience and a Bachelor's degree required.

The predicted salary is between 40000 - 50000 £ per year.

IBM is seeking a Service Designer in Hursley, England, to shape clear, accessible services that meet user needs and support effective delivery across government. You will collaborate with user researchers, product managers, and designers, creating service design artefacts and mappings.

The ideal candidate will have extensive service design experience, a Bachelor's degree, and the ability to influence stakeholders while driving organizational change.

Attractive benefits include flexible working, private medical care, and generous holiday policies.

Public Sector Service Designer — GOV.UK Standards employer: IBM

IBM is an excellent employer for those seeking to make a meaningful impact in the public sector. With a strong focus on collaboration and innovation, employees benefit from a supportive work culture that encourages professional growth through diverse projects and flexible working arrangements. Located in Hursley, England, IBM offers attractive benefits such as private medical care and generous holiday policies, making it an ideal place for talented individuals to thrive.

IBM

Contact Details:

IBM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Sector Service Designer — GOV.UK Standards

Tip Number 1

Network like a pro! Reach out to folks in the public sector or service design community on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Show off your skills! Create a portfolio that highlights your best service design projects. Make sure it’s easy to navigate and showcases how you’ve influenced stakeholders and driven change.

Tip Number 3

Prepare for those interviews! Research IBM’s values and the GOV.UK standards. Think about how your experience aligns with their mission and be ready to discuss specific examples of your work.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Public Sector Service Designer — GOV.UK Standards

Service Design
User Research Collaboration
Stakeholder Influence
Organisational Change Management
Artefact Creation
Mapping Skills
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Public Sector Service Designer role. Highlight your service design experience and how it aligns with the job description. We want to see how you can shape clear, accessible services that meet user needs!

Showcase Your Collaboration Skills:Since you'll be working with user researchers, product managers, and designers, it's crucial to demonstrate your ability to collaborate effectively. Share examples of past projects where teamwork made a difference. We love seeing how you influence stakeholders!

Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate well-structured applications that get straight to the point, showing us your communication skills right from the start.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at IBM

Know Your Service Design Inside Out

Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects in detail, highlighting how you've shaped services that meet user needs. This will show your depth of knowledge and experience.

Understand the Public Sector Landscape

Familiarise yourself with the specific challenges and opportunities within the public sector. Research recent government initiatives and how service design plays a role in improving accessibility and efficiency. This will demonstrate your commitment and understanding of the environment you'll be working in.

Prepare for Collaborative Scenarios

Since collaboration is key in this role, think of examples where you've successfully worked with cross-functional teams. Be ready to discuss how you influenced stakeholders and drove change, as this will highlight your ability to work effectively in a team setting.

Showcase Your User-Centric Approach

Be prepared to talk about how you gather user feedback and incorporate it into your designs. Share specific examples of how user research has informed your decisions, as this aligns perfectly with the job's focus on creating accessible services.