At a Glance
- Tasks: Lead the design and development of innovative ServiceNow applications and solutions.
- Company: Join IBM Consulting UK FutureNow, a leader in hybrid cloud and AI.
- Benefits: Enjoy flexible working, 25 days holiday, and comprehensive health benefits.
- Other info: Collaborative environment with opportunities for continuous learning and career progression.
- Why this job: Make a real impact on high-profile projects while growing your skills.
- Qualifications: Experience in ServiceNow development and strong JavaScript skills required.
The predicted salary is between 60000 - 75000 £ per year.
Responsibilities
- Lead the design, development, and customization of complex ServiceNow applications and modules based on evolving business needs.
- Work closely with cross‑functional teams, including those within IBM and public‑sector or defence environments, to architect and implement scalable ServiceNow solutions that optimise processes and improve operational efficiency.
- Build, refine, and maintain advanced reports, dashboards, workflows, and automated processes within the platform.
- Design and support robust integrations between ServiceNow and external systems using APIs, web services, and other integration frameworks.
- Ensure all development aligns with ServiceNow best practices, platform governance, coding standards, and security standards required for government or defence‑related work.
- Oversee the full software development lifecycle, including requirement analysis, solution design, development, testing, deployment, and ongoing support.
Qualifications
- We are seeking an experienced Senior ServiceNow Developer to lead the development, customization, and ongoing enhancement of our ServiceNow platform.
- The ideal candidate will bring deep, hands‑on expertise across the ServiceNow ecosystem, strong proficiency in JavaScript and UI development, and proven experience delivering solutions for IBM and public‑sector or defence clients.
- Commercial experience in ServiceNow development or similar roles.
- In‑depth knowledge of the ServiceNow platform, including JavaScript, Apex, and UI development.
- Strong understanding of software development principles and best practices.
- Excellent problem‑solving abilities and a customer‑centric approach.
- Strong communication and team collaboration skills.
- ServiceNow Certified Implementation Specialist (CIS) or equivalent certification.
- This role is subject to pre‑employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS).
- An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, which could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).
Preferred Technical and Professional Experience
- Hands‑on experience working with ServiceNow Integration Hub, MID Server, and API‑based integrations.
- Strong understanding of Agile development practices and the ability to work effectively within iterative delivery cycles.
- Demonstrated involvement in the ServiceNow community or contributions to open‑source projects, showcasing a commitment to knowledge sharing and continuous improvement.
Desirable Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (one or more modules such as ITSM, ITOM, HRSD, CSM, SecOps, or SPM)
- ServiceNow Certified Technical Architect (CTA) – if applicable
- ITIL Foundation Certification (v3 or v4)
Benefits and Development Opportunities
At IBM Consulting UK FutureNow, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands‑on experience with cutting‑edge technologies, and deliver solutions that create real business impact. From day one, you’ll work on meaningful, high‑profile programmes that stretch your skills and accelerate your growth. We invest heavily in you – supporting continuous learning, in‑demand skills development, and long‑term career progression. You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. Tools and policies to support your work‑life balance include flexible working approaches, sabbatical programs, paid paternity leave, maternity leave, and an innovative maternity returner scheme. More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental and optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.
Senior ServiceNow Developer - SC Clearance Required in London employer: IBM
At Confluent, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid engineering roles provide employees with the opportunity to work on cutting-edge technology while enjoying the flexibility of remote work. With a strong focus on professional growth, we support our staff in developing their skills and advancing their careers in a thriving environment located in Hursley, where the potential for impact is immense.
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We think this is how you could land Senior ServiceNow Developer - SC Clearance Required in London
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We think you need these skills to ace Senior ServiceNow Developer - SC Clearance Required in London
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IBM.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
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How to prepare for a job interview at IBM
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For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.