Internal Business/Operations Support in Leicester

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever‑changing market. You’ll be working with diverse teams, coming up with creative solutions that impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

• Many training opportunities from classroom to e‑learning, mentoring and coaching programs and the chance to gain industry‑recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer‑to‑peer appreciation as well as from manager to employees
• Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future

Your Role And Responsibilities

In our dynamic team as a Project Administrator / Project Support, every day presents new challenges and opportunities for impact. This role is ideal for an organised, proactive, and detail‑focused individual who enjoys juggling priorities, bringing structure to complexity, and making a visible impact. You will provide vital support to senior managers and stakeholders across a range of fast‑paced initiatives, helping monitor timelines, manage documentation, schedule meetings, and support communications, all while solving day‑to‑day challenges.

Preferred Education

Bachelor’s Degree

Required Technical And Professional Expertise

• Provide comprehensive administrative support to project managers and teams across multiple projects
• Track project timelines, milestones, and deliverables using appropriate tools and systems
• Coordinate and schedule meetings, prepare agendas, take minutes, and follow up on actions
• Maintain accurate project documentation, logs, and reports to support reporting and governance
• Liaise with internal departments and external stakeholders to facilitate smooth project execution

Preferred Technical And Professional Experience

• Experience working with data analysis or producing dashboards/reports
• A keen problem solver with focus on attention to detail

Eligibility

As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role you must have valid right to work in the UK, be a resident in the UK, have lived continuously in the UK for the last 5 years, and be able to hold or gain a UK Government security clearance. Unfortunately, we do not offer visa sponsorship and have no future plans to do so.