At a Glance
- Tasks: Design and develop innovative ServiceNow solutions for complex public-sector projects.
- Company: Join IBM Consulting UK FutureNow, a leader in hybrid cloud and AI.
- Benefits: Enjoy flexible working, 25 days holiday, and comprehensive health coverage.
- Other info: Embrace a culture of continuous learning and career progression.
- Why this job: Make a real impact while collaborating with top industry professionals.
- Qualifications: Proven experience in ServiceNow development and strong JavaScript skills required.
The predicted salary is between 53820 - 65780 £ per year.
As a Senior Service Now Developer at IBM, you will provide technical expertise across complex UK public-sector Service Now programmes, designing and developing secure, scalable and maintainable solutions.
You will work closely with architects, consultants, clients and delivery teams to translate requirements into high-quality Service Now solutions aligned with platform best practice and enterprise standards.
You will take ownership of development activities across the Service Now platform, providing technical leadership, supporting complex implementations and ensuring solutions are robust, upgrade-safe and fit for purpose.,
- Design, develop and configure Service Now solutions across applications, workflows, business rules, client scripts, UI policies, Script Includes and Flow Designer.
- Develop robust server-side and client-side Java Script to meet complex business and technical requirements.
- Design and implement integrations using REST, SOAP, Integration Hub and other Service Now integration technologies.
- Develop and maintain custom applications, scoped applications, data models, APIs and reusable components.
- Translate functional and technical requirements into scalable, maintainable and upgrade-safe solutions.
- Apply Service Now development best practices, coding standards and a configuration-first approach, minimising unnecessary customisation.
- Perform unit testing, debugging, troubleshooting and performance optimisation across Service Now solutions.
- Support deployment activities using appropriate Service Now development and release processes, including update sets and source control where applicable.
- Work closely with architects and technical leads to ensure solutions align with enterprise architecture, security and platform standards.
- Provide technical input into solution design, technical specifications, estimates and implementation approaches.
- Support Agile delivery through sprint planning, backlog refinement, development, testing, code reviews and retrospectives.
- Conduct code reviews and provide technical guidance and mentoring to junior Service Now developers.
- Maintain high-quality technical documentation and support knowledge transfer across development and support teams.
- Contribute to platform upgrades, technical debt reduction, automation and continuous improvement.
- Ensure development activities comply with IBM, client and UK public-sector security, governance and compliance requirements.
- Maintain and comply with UK SC Security Clearance requirements when working on sensitive public-sector programmes. Required technical and professional expertise
- Proven experience as a Senior Service Now Developer delivering complex implementations and enhancements.
- Strong hands‑on Java Script development across Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies and ACLs.
- Experience with Flow Designer, Workflow, Integration Hub and Service Now automation.
- Strong experience developing REST/SOAP integrations, APIs and custom applications.
- Good understanding of Service Now platform architecture, data models, security and development best practices.
- Experience with Update Sets, Source Control, Automated Test Framework (ATF) and Service Now deployment practices.
- Strong troubleshooting, debugging and performance optimisation skills.
- Experience delivering upgrade-safe, configuration-first solutions with minimal customisation.
- Experience working in Agile/Dev Ops environments, including estimation, code reviews, testing and continuous delivery.
- Ability to translate technical and functional requirements into scalable, maintainable solutions.
- Strong communication skills and experience working with architects, consultants and client stakeholders.
- Experience mentoring developers and providing technical leadership.
- Understanding of UK public-sector security, governance and compliance requirements.
- UK SC Security Clearance or eligibility to obtain and maintain clearance.
- This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS).
An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).
- Preferred technical and professional experience
- Experience integrating Service Now with external systems, using REST/SOAP, Integration Hub and out-of-the-box integration capabilities.
- Experience developing and optimising Business Rules, Script Includes, Client Scripts, UI Actions and Flow Designer solutions.
- Experience with custom/scoped application development, data modelling, APIs and reusable components.
- Experience optimising workflows, dashboards, reports and platform performance using Service Now best practices.
- Experience supporting post-go-live enhancements, upgrades and technical debt reduction across medium to high-complexity environments.
- Understanding of ATF, source control, deployment practices and upgrade-safe development.
- Experience with Java Script debugging, troubleshooting and code optimisation.
- Ability to identify opportunities for automation, platform optimisation and continuous improvement.
- Desirable Certifications
- Service Now Certified System Administrator (CSA)
- Service Now Certified Application Developer (CAD)
- Service Now Certified Implementation Specialist (CIS)
- Service Now Certified Application Specialist (CAS)
- Service Now Certified Technical Architect (CTA)
- At IBM Consulting UK Future Now, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors.
- You’ll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact.
From day one, you’ll work on meaningful, high profile programmes that stretch your skills and accelerate your growth.
We invest heavily in you--supporting continuous learning, in demand skills development, and long term career progression.
You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.
- Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
- More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.
- #J-18808-Ljbffr
Senior ServiceNow Developer - SC Clearance Required in City of Westminster employer: IBM
IBM is an exceptional employer for a Senior AI Data Scientist, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on mentorship and professional growth, employees are encouraged to develop their skills while working on impactful AI projects that serve both public and private sectors. The flexible hybrid work model in the UK further enhances work-life balance, making IBM a desirable place for those seeking meaningful and rewarding employment.
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We think this is how you could land Senior ServiceNow Developer - SC Clearance Required in City of Westminster
✨Join Local Tech Meetups
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We think you need these skills to ace Senior ServiceNow Developer - SC Clearance Required in City of Westminster
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at IBM.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at IBM and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at IBM
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If IBM uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
