Delivery Manager - Healthcare Sector in Cheltenham

At IBM Consulting UK FutureNow, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands-on experience with cutting-edge technologies, and deliver solutions that create real business impact. From day one, you’ll work on meaningful, high-profile programmes that stretch your skills and accelerate your growth. We invest heavily in you—supporting continuous learning, in-demand skills development, and long-term career progression. You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.

We Offer:

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme.
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

Your Role And Responsibilities:

We are seeking an experienced Delivery Manager to support IBM’s healthcare and public sector accounts, leading cross-functional teams to successfully deliver complex application development and maintenance projects. In this role, you will manage project scope, cost, and timelines while ensuring all outcomes meet business, contractual, and government standards. You will collaborate closely with clients and internal IBM stakeholders to deliver and enhance digital services, with a strong focus on Government Digital Service (GDS) frameworks, compliance, and service delivery expectations. You will also drive continuous improvement, ensure regulatory alignment, and support strategic initiatives across multiple IBM client environments. This position requires strong leadership, a solid technical foundation, and the ability to navigate complex public sector delivery landscapes.

Responsibilities:

• Lead end-to-end project planning, execution, and delivery within defined scope, cost, and timelines for IBM client accounts.
• Manage cross-functional teams, including IBM colleagues, healthcare and public sector client teams, and third-party suppliers.
• Oversee the delivery and enhancement of digital services, ensuring alignment with GDS standards and best practices.
• Drive continuous improvement of processes, controls, and ways of working across IBM’s public sector and healthcare projects.
• Ensure compliance with government and regulatory requirements, providing guidance on risk, governance, and service assurance.

Preferred Education:

Bachelor's Degree

Required Technical And Professional Expertise:

• Strong understanding of project management methodologies and governance.
• Proven ability to manage multiple stakeholders and priorities.
• Experience delivering system and process improvement projects.
• Excellent communication and leadership skills.
• Analytical mindset with focus on quality and compliance.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred Technical And Professional Experience:

• Familiarity with automated credit systems and retail banking operations.
• Knowledge of risk systems and bureau-based relationship management.
• Experience with Agile or hybrid delivery models.
• Background in financial or compliance-led system development.
• Industry standard project management certifications i.e. PMI PMP.