Delivery Project Manager in Caerphilly

The project manager's primary responsibility is to manage the efforts of IBM resources, client employees, and third-party vendors to ensure that an integrated solution provided meets the client's needs. As a Project Manager within the Project Management Office (PMO), you will lead cross‑functional teams to deliver projects that span multiple business units. Using project management best practices, you will be responsible for delivering a portfolio of projects.

The Project Manager works independently but keeps leadership promptly apprised of work status, raising issues and risks to the appropriate level and at the appropriate time; works effectively and efficiently with minimal oversight; advises and guides other professionals; seeks guidance on critical issues as appropriate; and has a solid level of expertise in project management. The Project Manager is responsible for delivering the organization's overall project plan, budget, structure, schedule, and staffing requirements.

Your Role And Responsibilities

• Provide project management discipline and a framework for Expert Labs project teams.
• Provide technical direction and control to coordinate and manage the activities of Expert Labs project personnel.
• Identify, track, and manage project dependencies to ensure optimal utilization of resources, ongoing risk identification and timely benefits realization on the project.
• Identify stakeholders and manage at varying levels within the organization, tailoring your style and approach to meet their needs, both in-person and remotely.
• Conduct regular status meetings with clients and project stakeholders.
• Organize and present project information comprehensively that is appropriate for the audience and the situation, including Executive‑level reporting.
• Provide financial forecasts to Delivery Leaders.
• Keep management cadence with the Delivery Leaders to provide insight on project status.
• Administer the contract change control procedure with the client.
• Maintain project communications with the client and manage client expectations.
• Escalation and critical situation management.
• Ability to clearly clarify the problem statement.
• Apply methodical problem‑solving, critical thinking and root cause analysis to dissect complex issues.
• Generate, evaluate, and implement possible solutions and monitor outcomes.
• Assist with estimating and sizing new projects.
• Create Project Management deliverables (status reports, financial tracking, project plan, risks, issues, actions, decisions logs, etc.).
• Develop knowledge of Integration Expert Labs offerings with awareness of emerging technologies and solutions.

Preferred Education

• Bachelor's Degree

Required Technical And Professional Expertise

• Bachelor's degree or Diploma with 4+ years of experience working in a client‑facing consultative services organization.
• Project Management Certification (PMP, Scrum Master, PMI‑ACP, or other certifications).
• Experience and proficiency using MS Project and other project management tools.
• Experience working with multiple project methodologies (waterfall, Agile, Scrum).
• Strong verbal and written communication.
• Experience communicating with C‑suite executives.
• Experience working in a virtual office setting and maintaining an active and dynamic presence via phone, Slack and email.
• Possess excellent relationship management and facilitation skills.
• Solid personal leadership and management skills with a collaborative style.

Preferred Technical And Professional Experience

• MBA preferred
• French oral and written an asset
• Federal security clearance an asset