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- Tasks: Lead analysis and documentation of business requirements for public sector projects.
- Company: Join IBM, a leader in tech innovation and public sector solutions.
- Benefits: Full-time role with competitive salary and opportunities for career growth.
- Why this job: Make a real impact on public services using cutting-edge technology.
- Qualifications: Experience in business analysis, strong communication skills, and GDS knowledge.
- Other info: Dynamic team environment with a focus on user-centered design.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Business Analyst (GDS/UCD) – Public Sector
IBM is hiring a Business Analyst (GDS/UCD) – Public Sector. At IBM CIC, we provide technical and industry expertise to public and private sector clients in the UK. You will work with leading professionals to improve the hybrid cloud and AI journey for clients, delivering effective solutions and driving meaningful business change using the latest technology platforms. We encourage curious, continuously learning professionals who will collaborate with diverse teams and contribute to long-term career growth and development opportunities.
Overview
We are looking for an experienced Business Analyst with specific expertise in the public sector to join our team. The successful candidate will lead the analysis and documentation of business requirements, ensuring alignment with Government Digital Service (GDS) standards and User-Centered Design (UCD) principles.
Your Role and Responsibilities
- Lead the analysis and documentation of business requirements in the public sector setting.
- Define project scope, objectives, and success criteria in collaboration with stakeholders.
- Support cross-functional teams in translating business needs into functional and technical specifications adhering to GDS guidelines.
- Contribute to the creation of business cases, process flows, and user stories, prioritizing user-centered approach.
- Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.
- Design concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
- Map end-to-end user experiences, aligning technology, business, and design across the service.
- Embed design practices within the organisation to sustain user-focused service delivery.
- Collaborate with User Researchers to generate insights from users, staff, and stakeholders to shape the total user experience.
- Analyze, consolidate, and communicate research findings to inform the wider strategic roadmap of initiatives.
Qualifications and Expertise
- Proven experience in business analysis and requirements gathering within the public sector.
- Strong communication and interpersonal skills with stakeholder management.
- Ability to work well in a team and adapt to changing priorities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Bachelor’s degree in Business, Information Systems, or a related field.
- GDS compliance knowledge and understanding of User-Centered Design (UCD) principles.
- Experience in facilitating workshops, meetings, and training sessions.
- Understanding of Agile methodologies and Scrum framework; knowledge of SDLC.
- Experience in data analysis and reporting.
Preferred Education
Bachelor\’s Degree
Preferred Technical and Professional Expertise
- Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
- Familiarity with Agile methodologies and Scrum framework.
- Knowledge of SDLC and data analysis and reporting.
- Service design experience within government/public sector context.
- Proficiency with design tools (Sketch, Adobe XD, Figma) and prototyping tools (InVision, Marvel, Proto.io).
- Knowledge of GDS Service Manual and Digital Principles.
- Certifications in UCD are desirable but not mandatory.
- Excellent written and verbal communication, with ability to articulate design decisions to technical and non-technical stakeholders.
- Ability to manage multiple projects and priorities.
Employment and Eligibility
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Research, Analyst, and Information Technology
- Industries: IT Services and IT Consulting
- Right to work in the UK: You must have valid right to work in the UK. This role does not offer visa sponsorship. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain UK government security clearance.
Location: Manchester, England, United Kingdom
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Business Analyst (GDS/UCD) - Public Sector employer: IBM
Contact Detail:
IBM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (GDS/UCD) - Public Sector
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to GDS and UCD principles, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Business Analyst, you'll need to articulate your ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst (GDS/UCD) - Public Sector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience in the public sector and any specific projects that align with GDS and UCD principles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of user-centered design and how you can contribute to our team.
Showcase Your Communication Skills: As a Business Analyst, strong communication is key. In your application, demonstrate your ability to articulate complex ideas clearly. Whether it's through your CV or cover letter, let us see your interpersonal skills shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at StudySmarter!
How to prepare for a job interview at IBM
✨Know Your GDS and UCD Principles
Make sure you brush up on Government Digital Service (GDS) standards and User-Centered Design (UCD) principles. Be ready to discuss how you've applied these in your previous roles, as this will show your understanding of the public sector's unique requirements.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've facilitated workshops or meetings in the past, and be ready to demonstrate your ability to articulate complex ideas clearly to both technical and non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe how you'd handle specific situations. Think about past experiences where you've defined project scope or collaborated with cross-functional teams, and be ready to share those stories.
✨Familiarise Yourself with Tools and Methodologies
Since proficiency in tools like JIRA, Lucidchart, and design software is important, make sure you're comfortable discussing your experience with them. Also, brush up on Agile methodologies and the Software Development Life Cycle (SDLC) to show you're well-rounded in your approach.