At a Glance
- Tasks: Lead a dynamic team to build and maintain the HashiCorp Billing platform.
- Company: Join IBM, a leader in AI-powered cloud solutions with endless opportunities.
- Benefits: Enjoy a fully remote role with competitive salary and career growth.
- Why this job: Make a real impact on innovative billing systems that drive business success.
- Qualifications: 8+ years in software engineering and 2+ years in people management required.
- Other info: Collaborate with talented engineers and cross-functional teams in a supportive culture.
The predicted salary is between 60000 - 84000 ยฃ per year.
Join to apply for the Billing Platform Engineering Manager role at IBM.
Overview
A career in IBM Software means you\’ll be part of a team that transforms our customer\’s challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world\’s leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp\’s offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM\’s cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role And Responsibilities
The HashiCorp Cloud Platform team is the backbone of product delivery for HashiCorp Engineering. HCP is a customer-facing product that provides a unified experience for HashiCorp products being offered as cloud services. The Billing team builds a robust, compliant, and efficient HashiCorp billing system, emphasizing architectural excellence, precise metering, transparent and comprehensive reporting to drive customer satisfaction and business success. As a high-impact, high-visibility, fully remote team, we are guided by the Tao of HashiCorp principles in our product development and collaboration. We closely collaborate with various cloud partners across the company, steadfastly adhering to our core values. As a manager of this team, you will be responsible for leading delivery on strategic and business critical initiatives. You will partner with senior leadership and cross functional partners, in product management and design, in driving the right outcomes for the business. You will lead talented engineers with both frontend and backend expertise whose growth you will be responsible for.
What Youโll Do (responsibilities)
- Partner to lead the HCP Billing Platform. Lead the engineering team that builds and maintains the Billing platform, including integrations with CRM tools (e.g., Salesforce) and financial systems.
- Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.
- Take ownership for the overall delivery of your team and establish feedback loops that facilitate continuous improvement
- Develop and execute project plans, balancing multiple priorities and ensuring timely delivery of high-quality solutions
- Navigate uncertainty by making data-driven decisions and providing clear direction to the team
- Collaborate with Sales and Finance team partners to build seamless system integrations
- Collaborate with product management to align on product strategy and translate that to engineering roadmap
- Collaborate with design partners to build products with delightful and valuable user experiences
- Plan, estimate, prioritize and delegate assignments to direct reports
- Invest in the individuals in the team and build a healthy culture fostering collaboration and honing oneโs craft
- Take a pragmatic approach to solving business problems and balancing them with the career aspirations of the team
- Translate vision to execution for key initiatives in partnership with senior leadership
- Engage on topics such as performance, security, compliance and user interactions in complex systems
- Play a mix of roles, including management and mentoring, hiring, long term planning, product management partnership, and technical contribution and guidance
- This job can be performed from anywhere in the US
Qualifications
Preferred Education: Bachelor\’s Degree
Required Technical And Professional Expertise
- 8+ years of software engineering experience
- 2+ years in a formal people management role
- Have worked as an engineer on SaaS offerings with modern Operational Readiness practices
- Have led teams building SaaS offerings for enterprise customers
- Have expertise in one or more of the major public clouds: AWS, Azure, GCP
- Demonstrated ability to collaborate with Product and Design
- Developed engineering talent through career growth and performance management including senior engineers
- Have navigated cross-org relationships and have experience managing change
- Been a keen student of the art of leadership and management
Preferred Technical And Professional Experience
- Have operated high scale SaaS offerings with a microservice architecture written in Golang
- Have built products for technical users
- Have experience with infrastructure-as-a-service
- Are familiar with usage based billing services
- Are familiar with integration with sales and financial systems (Salesforce, NetSuite and Stripe)
- Have engaged with senior leadership to define strategy and help drive clarity
- Demonstrated ability to collaborate cross functionally in remote, globally distributed team
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- IT Services and IT Consulting
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Billing Platform Engineering Manager employer: IBM
Contact Detail:
IBM Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Billing Platform Engineering Manager
โจTip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that arenโt even advertised yet.
โจTip Number 2
Prepare for interviews by researching the company and its products. Knowing IBM's cloud solutions and how they relate to HashiCorp will show youโre genuinely interested and ready to contribute.
โจTip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Billing Platform Engineering Manager. Highlight your leadership skills and technical expertise in SaaS offerings.
โจTip Number 4
Donโt forget to apply through our website! Itโs the best way to ensure your application gets seen by the right people. Plus, it shows youโre serious about joining the team.
We think you need these skills to ace Billing Platform Engineering Manager
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV is tailored to the Billing Platform Engineering Manager role. Highlight your experience in software engineering and people management, especially in SaaS environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Donโt forget to mention your experience with cloud platforms and billing systems.
Showcase Your Leadership Skills: As a manager, weโre keen to see your leadership style. Share examples of how you've developed talent and fostered collaboration within your teams. We love candidates who can inspire and guide others while driving results!
Apply Through Our Website: We encourage you to apply directly through our website. Itโs the best way to ensure your application gets into the right hands. Plus, youโll find all the details you need about the role and our company culture there!
How to prepare for a job interview at IBM
โจKnow Your Stuff
Make sure you brush up on your knowledge of SaaS offerings and the specific technologies mentioned in the job description, like AWS, Azure, or GCP. Be ready to discuss your past experiences with these platforms and how they relate to the role.
โจShowcase Your Leadership Skills
As a Billing Platform Engineering Manager, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to fostering collaboration and driving performance.
โจUnderstand the Business Side
Get familiar with how billing systems impact business decisions. Be prepared to discuss how you've collaborated with cross-functional teams in the past to ensure accurate and efficient billing processes, and how that has driven customer satisfaction.
โจAsk Insightful Questions
Prepare thoughtful questions about the company's culture, the HashiCorp Cloud Platform, and how the team collaborates with other departments. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.