Associate Technical Support Engineer at IBM
About the role
At IBM Software, we address client challenges by creating innovative solutions. Our focus is on developing AI-driven, cloud-based products that influence the future of business and society. We offer IBMers the chance to learn, grow, and contribute to significant global impacts. Joining our Software division means being part of a team that values curiosity and teamwork.
Key facts
- Location: Hursley, Winchester
- Engagement: Full-time
- Compensation: $59,054
What you'll do
- Provide technical assistance and support for software products to clients.
- Troubleshoot and resolve issues while ensuring customer satisfaction.
Requirements
- A bachelor's degree in Computer Science or a related field.
- A minimum of 1 year of experience in a technical support role.
- Proficiency in troubleshooting software and hardware issues.
- Strong communication skills for effective client interaction.
Skills & tools
- Familiarity with programming languages such as Java, Python, or C++.
- Experience with cloud technologies and platforms.
- Knowledge of database management systems.
Practical notes
- Applicants must be eligible to work in the UK.
- Benefits include health coverage, retirement plans, and opportunities for professional development.
Associate Technical Support Engineer employer: IBM
At Confluent, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid engineering roles provide employees with the opportunity to work on cutting-edge technology while enjoying the flexibility of remote work. With a strong focus on professional growth, we support our staff in developing their skills and advancing their careers in a thriving environment located in Hursley, where the potential for impact is immense.
