Content Designer

We are looking for experienced Content Designers to join our teams as senior individual contributors taking responsibility for completing complex design activities and artefacts, and collaborating with designers, design leads, and other professionals.

In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM CIC is rooted by long-term relationships and close collaboration with clients across the globe. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you will be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities:

• Content designers create and deliver user-centred content solutions throughout an end-to-end product or service.
• They use evidence and research to guide people and help them advance in their next steps to achieve their goals.
• We are looking for a Content Designer to join an agile scrum team. The role will involve:

• Modelling and formatting content into viable, feasible, and desirable solutions;
• Researching and studying the subject and context to inform content;
• Writing, curating, and editing content for accuracy, clarity, and usability;
• Taking complex information and turning it into simple content for users;
• Creating content that drives user actions based on agreed requirements and research;
• Defining and applying consistent voice and tone throughout user journeys;
• Defining content goals and journeys based on user or customer needs;
• Localizing content for specific audiences and markets.

Required Technical and Professional Expertise:

• Ability to create and communicate meaning throughout product or service experiences for users and customers;
• Experience of planning and facilitating workshops to reach a specific outcome;
• Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers and Researchers);
• Ability to help people understand the value of solutions with clarity and consistency.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so.