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For Companies At a Glance
- Tasks: Lead ServiceNow projects, define technical requirements, and drive impactful solutions for clients.
- Company: Join IBM Consulting, a global leader in tech innovation and collaboration.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real difference in clients' digital transformation journeys with cutting-edge technology.
- Qualifications: Extensive ServiceNow experience and strong problem-solving skills required.
- Other info: Be part of a diverse team committed to equal opportunities and innovative solutions.
The predicted salary is between 36000 - 60000 £ per year.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your role and responsibilities:
- Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
- Understands client’s business challenges and offering solutions to address business needs.
- Recommend experience in designing workflows to implement business processes.
- Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods.
- Provides advisory to clients on their ServiceNow roadmap.
- Actively participate in understanding customer problems.
Required technical and professional expertise:
- Extensive ServiceNow development experience.
- Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
- Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices.
- Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
- Experience coordinating with other process and integration owners.
- Fluent and written English.
Preferred technical and professional experience:
- Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution.
- Large program experience leading end-to-end architecture and design.
- Experience helping customers deploy and see the value of the products they have purchased.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
ServiceNow Solution Lead employer: IBM Computing
Contact Detail:
IBM Computing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Lead
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend events, webinars, or even local meetups. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how you've tackled challenges in ServiceNow. Let them see the real you and your expertise.
✨Tailor Your Approach
Every company is different, so make sure you understand their specific needs. Research their projects and align your skills with what they’re looking for. It shows you’re genuinely interested!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ServiceNow Solution Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Solution Lead role. Highlight your extensive ServiceNow development experience and any relevant projects you've led. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience can help us tackle client challenges. Be specific about your achievements in implementing ServiceNow processes.
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—show us how you’ve used them to solve real problems. Share examples of how you've helped clients with their digital transformation using ServiceNow. We love a good success story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IBM Computing
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your extensive development experience and how you've implemented various processes. Prepare specific examples of workflows you've designed and how they addressed business needs.
✨Understand the Client's Perspective
Show that you can empathise with clients by understanding their business challenges. Think about how you can articulate solutions that align with their digital transformation vision. This will demonstrate your ability to provide valuable advisory services.
✨Demonstrate Technical Leadership
Be prepared to talk about your experience in leading teams and managing complex issues. Highlight any instances where you've coordinated with other process owners or led end-to-end architecture and design. This will showcase your capability to drive projects independently.
✨Practice Your Communication Skills
Since fluency in English is required, practice articulating your thoughts clearly and confidently. You might be asked to explain technical concepts to non-technical stakeholders, so being able to communicate effectively is key. Consider doing mock interviews to refine your delivery.
