At a Glance
- Tasks: Diagnose and resolve complex Kafka issues while leading high-priority cases.
- Company: Join IBM Software, a leader in tech innovation and support.
- Benefits: Competitive salary, health benefits, and opportunities for mentorship.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by driving solutions and influencing product quality.
- Qualifications: Experience with Kafka, strong troubleshooting skills, and customer empathy.
The predicted salary is between 55000 - 65000 £ per year.
IBM Software in the United Kingdom is seeking a Senior Technical Support Engineer to diagnose and resolve complex Kafka and Confluent Platform issues across production and non-production environments.
You will own high-priority cases, lead escalations, and collaborate with Engineering, Product, and other teams to drive timely, reliable outcomes.
The role emphasizes deep troubleshooting, customer empathy, and technical leadership, with opportunities to mentor peers and influence product quality.
Senior Technical Support Engineer - Kafka & Cloud Lead employer: IBM Computing
At IBM CIC, we pride ourselves on being an exceptional employer that fosters a culture of innovation and continuous learning. Our commitment to employee growth is evident through our robust development opportunities and collaborative work environment, where your unique skills are valued and encouraged. Located in the UK, our Consulting Client Innovation Centers provide a dynamic setting for Java Developers to engage with cutting-edge technology and make a meaningful impact across various industries.
