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- Tasks: Lead ServiceNow projects, define technical requirements, and solve client business challenges.
- Company: Join IBM Consulting, a global leader in tech innovation and collaboration.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact on clients' digital transformation journeys with cutting-edge technology.
- Qualifications: Extensive ServiceNow experience and strong problem-solving skills required.
- Other info: Be part of a diverse team committed to equal opportunity and innovation.
The predicted salary is between 48000 - 72000 £ per year.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your role and responsibilities:
- Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
- Understanding client’s business challenges and offering solutions to address business needs.
- Recommending experience in designing workflows to implement business processes.
- Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods.
- Providing advisory to clients on their ServiceNow roadmap.
- Actively participating in understanding customer problems.
Required technical and professional expertise:
- Extensive ServiceNow development experience.
- Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
- Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices.
- Performing Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions.
- Experience coordinating with other process and integration owners.
- Fluent and written English.
Preferred technical and professional experience:
- Developing relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Managing technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution.
- Large program experience leading end-to-end architecture and design.
- Experience helping customers deploy and see the value of the products they have purchased.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
ServiceNow Solution Lead in London employer: IBM Computing
Contact Detail:
IBM Computing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that ServiceNow Solution Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to ServiceNow and your technical expertise. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your experience.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles. We want to see how you can apply your knowledge to help clients with their business needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Solution Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ServiceNow Solution Lead role. Highlight your relevant experience in ServiceNow development and how it aligns with the job description. We want to see how you can bring value to our team!
Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Include specific examples of your experience with ServiceNow processes, ITOM, ITSM, or any other relevant platforms. This is your chance to shine and show us what you can do!
Demonstrate Problem-Solving Abilities: In your application, share instances where you've tackled complex issues or improved business processes. We love seeing candidates who can think critically and offer innovative solutions to client challenges.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at IBM Computing
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in all things ServiceNow. Brush up on your development experience and be ready to discuss specific features and processes you've implemented. This will show that you not only understand the platform but can also apply it effectively to solve client challenges.
✨Understand the Client's Needs
Before the interview, research common business challenges faced by companies using ServiceNow. Be prepared to discuss how you can address these issues with tailored solutions. This demonstrates your ability to think from the client's perspective and adds value to your candidacy.
✨Showcase Your Leadership Skills
As a ServiceNow Solution Lead, you'll need to exhibit strong technical leadership. Prepare examples of past projects where you led teams or drove complex issues to resolution. Highlighting your experience in managing change and user adoption will set you apart.
✨Communicate Clearly and Confidently
Fluency in English is crucial, so practice articulating your thoughts clearly. Use concise language when discussing your experiences and solutions. This will help you convey your expertise effectively and leave a positive impression on the interviewers.
