Senior Business Analyst - Financial Services in London

At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You'll collaborate with top industry professionals, gain hands-on experience with cutting-edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high-profile programmes that stretch your skills and accelerate your growth. We invest heavily in you–supporting continuous learning, in-demand skills development, and long-term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.

We offer:

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme.
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

Your role and responsibilities:

We are seeking a Technical Business Analyst to work within IBM, supporting our financial services and banking clients. The successful candidate will bridge business needs with technology solutions that improve operational efficiency, ensure regulatory compliance, and enhance customer experience. This role requires strong knowledge of banking systems, data integration, and regulatory frameworks. You will work closely with business, technology, and compliance teams to gather requirements, define technical specifications, and support solution delivery across core banking, digital channels, and related platforms.

Key Responsibilities:

• Analyse business and regulatory requirements and translate them into detailed technical specifications for banking systems and integrations.
• Collaborate with stakeholders across retail, commercial, and digital banking functions to understand business processes, data flows, and system interactions.
• Provide subject matter expertise across banking domains such as payments, cards, lending, core banking, regulatory compliance (including PSD2, AML/KYC), and digital banking journeys.
• Work with IBM product and technology teams to ensure solutions align with industry best practices and regulatory obligations.
• Support impact assessments for regulatory changes, new product deployments, and system enhancements.
• Perform gap analyses between current and target states for banking systems or processes.
• Partner with architects and development teams to define solution approaches and technical requirements.
• Support the creation of data models, system mappings, and integration specifications.
• Review technical designs to ensure they align with business goals and regulatory expectations.
• Use SQL or advanced data analysis techniques to validate requirements, analyse data issues, and support testing (preferred for IBM banking projects).
• Support testing and validation activities to ensure solutions meet business needs, regulatory expectations.
• Facilitate workshops and meetings with business users, architects, and developers to capture requirements and review proposed solutions.

Required technical and professional expertise:

• Experience as a Business Analyst or Technical Business Analyst in banking or financial services.
• Strong understanding of banking processes, digital channels, and data integration concepts.
• Knowledge of banking products and processes including account management, payments, lending, and treasury operations.
• Experience with regulatory and compliance requirements impacting banking technology (AML, KYC, PCI-DSS, SOX, data privacy regulations).
• Hands-on experience with Agile delivery, JIRA, Confluence, and process modelling tools (Visio, BPMN, Lucidchart).
• Strong analytical and problem-solving skills with high attention to detail; SQL or data analysis experience preferred.
• Excellent communication, stakeholder engagement, and documentation capabilities.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred technical and professional experience:

• Experience using business analysis and documentation tools commonly applied in financial services projects (such as Lucidchart, Visio, and JIRA).
• Strong familiarity with Agile methodologies and the Scrum framework, particularly within financial services delivery environments.
• Solid understanding of the software development life cycle (SDLC) as it applies to banking and financial technology solutions.
• Experience in data analysis and reporting, with the ability to interpret and validate data relevant to financial services processes.
• A strong commitment to continuous learning and professional development, especially in evolving financial services technologies, regulations, and delivery practices.

Desirable Certifications:

• Certified Business Analysis Professional (CBAP) – IIBA
• Certification of Competency in Business Analysis (CCBA) – IIBA
• Entry Certificate in Business Analysis (ECBA) – IIBA
• Professional in Business Analysis (PMI-PBA) – PMI
• Agile Business Analyst (AgileBA)
• Scrum Master or Product Owner certifications (CSM, PSM, CSPO, PSPO)
• TOGAF Foundation (beneficial for architecture-aligned roles)
• ITIL Foundation (helpful for service-oriented financial environments)

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.