Business Analyst - Financial Services in London

At IBM Consulting UK FutureNow, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands-on experience with cutting-edge technologies, and deliver solutions that create real business impact. From day one, you’ll work on meaningful, high-profile programmes that stretch your skills and accelerate your growth. We invest heavily in you—supporting continuous learning, in-demand skills development, and long-term career progression. You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.

We offer:

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme.
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

Your role and responsibilities:

We are seeking an experienced Senior Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.

Responsibilities:

• Gather, document, and analyze business requirements from various stakeholders.
• Define project scope, objectives, and success criteria in collaboration with stakeholders.
• Support cross-functional teams in translating business needs into functional and technical specifications.
• Contribute to the creation of business cases, process flows, and user stories.
• Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.

Required technical and professional expertise:

• Extensive experience as a Business Analyst or Technical Business Analyst in banking/financial services.
• Strong understanding of banking processes, digital channels and data integration concepts.
• Familiarity with banking products and processes such as account management, payments, lending and treasury operations.
• Experience with regulatory and compliance requirements affecting banking technology (e.g. AML, KYC, PCI-DSS, SOX, data privacy regulations).
• Hands-on experience with Agile delivery, JIRA, Confluence and process modelling tools (Visio, BPMN, Lucidchart).
• Strong analytical and problem-solving skills with attention to detail; SQL/data analysis capability preferred.
• Excellent communication, stakeholder management and documentation skills.
• Proven experience in business analysis and requirements gathering.
• Ability to work well in a team and adapt to changing priorities.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred technical and professional experience:

• Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
• Familiarity with Agile methodologies and Scrum framework.
• Knowledge of software development life cycle (SDLC).
• Experience in data analysis and reporting.
• Passion for continuous learning and professional development.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.