Business Analyst in London

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long‐term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e‐learning, mentoring and coaching programs and the chance to gain industry recognised certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and processes as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programmes for peer‐to‐peer appreciation as well as from manager to employees
• Tools and policies to support your work‐life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Programme, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your role and responsibilities:

We are seeking an experienced Senior Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.

Responsibilities:

• Gather, document, and analyse business requirements from various stakeholders.
• Define project scope, objectives, and success criteria in collaboration with stakeholders.
• Support cross‐functional teams in translating business needs into functional and technical specifications.
• Contribute to the creation of business cases, process flows, and user stories.
• Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.

Proven experience in business analysis and requirements gathering. Strong communication and interpersonal skills. Ability to work well in a team and adapt to changing priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Bachelor's degree in Business, Information Systems, or a related field.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain UK government security clearance.

Preferred Technical and Professional Experience:

• Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
• Familiarity with Agile methodologies and Scrum framework.
• Knowledge of software development life cycle (SDLC).
• Experience in data analysis and reporting.
• Passion for continuous learning and professional development.

IBM is committed to creating a diverse environment and is proud to be an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.