IBL Lighting is an established innovator and leader in architectural lighting, combining technical excellence with contemporary design to create high-performance lighting for a wide range of built environments. IBL is part of the Inovara Group, alongside sister brands Collingwood, Indigo and Nobile. We work closely with designers, engineers and clients to deliver reliable, efficient lighting systems. Joining IBL means being part of a growing group working on forward-thinking projects across retail, hospitality, commercial and residential sectors.
Role Description
Technical Sales Support is a full-time role based at Collingwood Lighting in Sywell, Northamptonshire, reporting to the Sales Director. This is a varied and pivotal position supporting the IBL sales team as the business grows. The role covers three core areas:
- Project management: coordinating live projects across the sales team, making sure timelines, deliverables and client expectations are met, spotting risks early, and helping to improve workflows as the business scales.
- Technical support: acting as the main technical resource for the internal sales and admin team. This includes handling product and specification queries, interpreting technical documentation, and producing and maintaining specification sheets. You'll occasionally help with quotations, but this is not a quotations or sales administration role.
- Factory liaison: managing technical communication with the factory before orders are placed to confirm specifications and configurations, then coordinating progress, lead times and technical amendments on live projects, within the framework agreed by the Technical Director.
Qualifications
- Background in the lighting industry, with a working knowledge of lighting products and specifications
- Competent in creating specification sheets and interpreting technical documentation
- Strong Excel skills and confident all-round IT ability
- Organised and accurate, with strong attention to detail
- An all-rounder who enjoys variety and can manage several projects at once
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