At a Glance
- Tasks: Welcome guests, manage calls and emails, and create memorable experiences.
- Company: IBIS in Greater London, known for its friendly atmosphere.
- Benefits: Free meals during shifts and paid holidays.
- Other info: Perfect opportunity for those who love hospitality and making connections.
- Why this job: Join a vibrant team and enhance guest experiences every day.
- Qualifications: Prior experience, Opera knowledge, and top-notch customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
IBIS in Greater London is actively hiring a Receptionist to provide outstanding guest services from arrival to departure. You will welcome guests, handle phone calls and emails, and contribute to customer loyalty through personalized relationships.
Ideal candidates will have prior experience, Opera knowledge, and exceptional customer service skills.
The position offers benefits like free meals during shifts and paid holidays.
Multitask Front Desk & F&B Guest Specialist in London employer: IBIS
IBIS in Greater London is an excellent employer, offering a vibrant work culture that prioritises exceptional guest service and employee satisfaction. With benefits such as free meals during shifts and paid holidays, along with opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Multitask Front Desk & F&B Guest Specialist in London
✨Tip Number 1
Make sure to research IBIS and its values before your interview. Knowing the company inside out will help us show how you can contribute to their guest service excellence.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different guest situations, as this will demonstrate your problem-solving skills and ability to create personalised relationships.
✨Tip Number 3
Don’t forget to highlight your experience with Opera or similar systems during the interview. We want to see how your tech skills can enhance the guest experience right from the start!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're keen and makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Multitask Front Desk & F&B Guest Specialist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your previous experience in customer service. We want to see how you've gone above and beyond for guests in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Multitask Front Desk & F&B Guest Specialist. Mention your familiarity with Opera and how it can benefit our team.
Be Personable:We love a friendly vibe! Use a warm and engaging tone in your written application. Remember, we’re looking for someone who can build relationships with our guests, so let your personality shine through.
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at IBIS
✨Know Your Stuff
Make sure you’re familiar with the Opera system and any other relevant software. Brush up on your customer service skills and think of examples from your past experience that showcase how you’ve handled guest interactions.
✨Personal Touch Matters
Since the role involves building personalised relationships with guests, prepare to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where your efforts led to positive feedback or loyalty.
✨Practice Makes Perfect
Rehearse common interview questions related to hospitality and customer service. Consider doing mock interviews with a friend or family member to build confidence and refine your responses.
✨Dress to Impress
First impressions count! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
