At a Glance
- Tasks: Welcome guests and ensure they have a memorable stay from arrival to departure.
- Company: Join the vibrant team at IBIS in London.
- Benefits: Enjoy free meals on duty, paid holidays, and accommodation in the UK.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: Excellent customer service skills and previous experience in a similar role.
The predicted salary is between 22000 - 26000 £ per year.
IBIS is looking for a Receptionist in London. You will welcome guests and ensure they enjoy a memorable stay from arrival to departure. The ideal candidate will have excellent customer service skills and previous experience in a similar role. The position includes working at the reception and assisting in food and beverage services.
Benefits include free meals on duty, paid holidays, and accommodations in the UK.
Front Desk & Breakfast Host — Guest Experience in London employer: IBIS
IBIS is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With benefits such as free meals on duty, paid holidays, and opportunities for accommodation across the UK, we foster an environment where our team can thrive and grow in their careers while providing exceptional guest experiences in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Breakfast Host — Guest Experience in London
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples from your past experiences that highlight your ability to create memorable guest experiences.
✨Tip Number 2
Dress the part! First impressions matter, especially in a front desk role. We recommend wearing smart-casual attire that reflects the hospitality vibe. It shows you’re serious about the position and ready to represent the brand.
✨Tip Number 3
Be prepared to discuss your experience with food and beverage services. Since this role involves assisting in those areas, we’d love to hear how you’ve handled similar tasks before. It’ll give us confidence in your ability to juggle multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at IBIS.
We think you need these skills to ace Front Desk & Breakfast Host — Guest Experience in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made guests feel welcome and valued in previous roles, so share those stories!
Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention specific skills that match what we’re looking for, like your experience with food and beverage services.
Be Yourself:We love authenticity! Let your personality shine through in your cover letter. Share why you’re passionate about creating memorable experiences for guests – it’ll help us get to know the real you.
Apply Through Our Website:For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at IBIS
✨Know the Company
Before your interview, take some time to research IBIS and their values. Understanding their approach to guest experience will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about specific situations where you went above and beyond to ensure a guest's satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing busy periods at the reception. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
As a Front Desk & Breakfast Host, first impressions matter. Dress smartly and professionally to reflect the hospitality industry’s standards. It shows you take the role seriously and are ready to represent the company well.
