AccorInvest UK is seeking a Front Desk/Guest Services professional for an ibis-branded hotel in the United Kingdom. You will provide exceptional guest service by phone, email or face-to-face, answer calls promptly and collect all relevant information, and assist in optimising occupancy and room rates by processing reservations the same day.
The ideal candidate will have hotel experience, a positive, team-oriented attitude, be fluent in English, and possess Opera Cloud PMS expertise.
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Hotel Reservation Agent: Guest Service & Loyalty employer: IBIS
At ibis London Blackfriars, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Front Office Team Member, you will enjoy competitive perks, comprehensive training, and opportunities for career advancement in the heart of London, making it an ideal place for those seeking a rewarding hospitality career.
