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- Tasks: Be the friendly face for guests, managing bookings and ensuring excellent service.
- Company: Join IBIS at Cambridge Central Station, a leader in hospitality.
- Benefits: Earn £13.45 per hour plus pension, discounts, and free stays at UK hotels.
- Other info: Enjoy a vibrant work environment with opportunities for growth.
- Why this job: Kickstart your career in hospitality while making guests feel welcome and valued.
- Qualifications: Experience in hospitality reservations and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
IBIS is seeking a Reservations Coordinator at the Cambridge Central Station. In this role, you will be the first point of contact for guests, managing bookings and providing excellent service. You should have prior experience in hospitality reservations, strong communication skills, and a positive attitude.
The position offers a competitive salary of £13.45 per hour along with various benefits including pension, discounts, and complimentary stays at UK hotels.
Guest Reservations & Front Desk Coordinator employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Reservations & Front Desk Coordinator
✨Tip Number 1
Make sure to research IBIS and their values before your interview. Knowing the company inside out will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, role-play common scenarios with a friend or family member. This will help you feel more confident when handling real-life situations.
✨Tip Number 3
Show off your positive attitude during the interview. Smile, maintain eye contact, and be enthusiastic about the role. A great attitude can set you apart from other candidates and is key in the hospitality industry.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up.
We think you need these skills to ace Guest Reservations & Front Desk Coordinator
Some tips for your application 🫡
Show Off Your Hospitality Experience: Make sure to highlight any previous roles in hospitality, especially those related to reservations. We want to see how your experience can help us create a welcoming environment for our guests!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate a friendly tone that reflects the positive attitude we value at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Reservations Coordinator role. Mention specific skills or experiences that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IBIS
✨Know Your Stuff
Before the interview, make sure you’re familiar with the IBIS brand and its values. Research their services and what sets them apart in the hospitality industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your previous roles in hospitality that highlight your experience with reservations and customer service. Think of situations where you went above and beyond for a guest, as this will demonstrate your commitment to excellent service.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Bring a Positive Attitude
A positive attitude can make a huge difference in the hospitality industry. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your excitement about the opportunity to work at IBIS. This will leave a lasting impression on your interviewers.