Guest Experience Specialist β€” Front Desk

Guest Experience Specialist β€” Front Desk

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
IBIS

At a Glance

  • Tasks: Welcome guests with a smile, handle check-ins and check-outs, and promote hotel facilities.
  • Company: Join the vibrant team at Ibis Edinburgh South Bridge.
  • Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
  • Other info: Perfect for those looking to kickstart their career in hospitality.
  • Why this job: Make guests feel at home and create memorable experiences every day.
  • Qualifications: Friendly attitude and excellent communication skills are a must.

The predicted salary is between 25000 - 30000 Β£ per year.

Ibis Edinburgh South Bridge is seeking a friendly Front Office Associate to warmly welcome guests, prioritise their wellbeing and add a personal touch to every stay. In this role you will handle check-ins and check-outs, respond to guest requests promptly, ensure accurate charges, answer calls, record messages, and actively promote hotel facilities to maximise guest satisfaction and hotel revenue.

Guest Experience Specialist β€” Front Desk employer: IBIS

At IBIS London City Shoreditch, we pride ourselves on creating memorable moments for our guests while fostering a vibrant and inclusive work culture. As part of the Accor network, you will enjoy competitive pay, free stays in our UK hotels, and access to continuous learning opportunities through the Accor Academy, all within a supportive environment that encourages personal and professional growth. Join us to be part of a team that values your individuality and offers limitless opportunities across a global hospitality leader.

IBIS

Contact Details:

IBIS Recruitment Team

We think you need these skills to ace Guest Experience Specialist β€” Front Desk

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service