IBIS London City Shoreditch is seeking an experienced Front Office Team Leader to oversee check-in/out, reservations and guest services, delivering warm, efficient service.
You will lead front desk colleagues, address unresolved issues, implement procedures with the Front Office Manager and promote ALL Accor loyalty to guests while ensuring brand standards and smooth hotel operations. You will support onboarding and training, coordinating with other departments to elevate guest experiences.
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Front Office Team Leader: Guest Experience Lead employer: IBIS
At ibis London Blackfriars, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Front Office Team Member, you will enjoy competitive perks, comprehensive training, and opportunities for career advancement in the heart of London, making it an ideal place for those seeking a rewarding hospitality career.
