Ibis London Wembley, part of the Accor network, is seeking a Front Office Team Leader to manage daily front desk operations, including check-in/out, reservations and guest services, ensuring a warm, efficient experience for guests.
You will lead the team with strong communication and problem-solving skills, mentor new staff, handle guest feedback, and uphold service standards. Flexibility to work evenings, nights, weekends and holidays is essential in this on-site role at Wembley.
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Front Office Team Lead - Guest Experience & Operations employer: IBIS
At ibis London Blackfriars, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Front Office Team Member, you will enjoy competitive perks, comprehensive training, and opportunities for career advancement in the heart of London, making it an ideal place for those seeking a rewarding hospitality career.