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- Tasks: Manage guest check-ins and check-outs while providing top-notch service.
- Company: Leading hotel chain in the UK with a focus on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and great employee perks.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Fluent in English and passionate about customer service.
- Other info: Perfect for students seeking flexible work opportunities.
A leading hotel chain in the United Kingdom is seeking a friendly F&B Team Member to manage guest registration and provide outstanding service. You will handle check-ins and check-outs, respond to guest requests, and ensure a smooth communication flow. The ideal candidate is fluent in English and dedicated to ensuring customer satisfaction. The position offers flexible hours with a competitive hourly rate and ample employee benefits.
Front Desk Specialist – Flexible Hours employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Specialist – Flexible Hours
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Front Desk Specialist, you'll be the face of the hotel. Role-play common guest scenarios with a friend to boost your confidence and ensure you're ready to handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable, so you can shine during your interview.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and passion for customer service. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Front Desk Specialist – Flexible Hours
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your enthusiasm for providing outstanding service, so don’t be afraid to show a bit of your personality in your cover letter.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in guest services or hospitality. We love seeing how your past roles have prepared you for managing check-ins and check-outs with ease.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to find and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at IBIS
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Practice Your People Skills
As a Front Desk Specialist, you'll be interacting with guests constantly. Practice common scenarios you might face, like handling complaints or answering questions about services. Role-playing with a friend can help you feel more confident and prepared.
✨Showcase Your Flexibility
Since the position offers flexible hours, be ready to discuss your availability. Highlight your willingness to work different shifts and how you can adapt to the hotel's needs. This shows you're committed to providing excellent service whenever required.
✨Prepare Questions for Them
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how they measure guest satisfaction. This demonstrates your genuine interest in the role and the company.
