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- Tasks: Provide warm hospitality and ensure guests have a memorable stay at IBIS.
- Company: Join the vibrant team at IBIS in Edinburgh, known for its welcoming atmosphere.
- Benefits: Earn £13.45 per hour, plus pension and staff meals.
- Other info: Dynamic work environment with opportunities to grow your career in hospitality.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: Fluent in English with strong customer service skills; OPERA cloud experience is a bonus.
The predicted salary is between 27800 - 27800 £ per year.
IBIS in Edinburgh is seeking a dedicated individual to join their team, offering warm hospitality and ensuring guests have a memorable stay. The role includes delivering quality service during check-in and check-out, with emphasis on customer satisfaction.
Applicants should be fluent in English, possess strong customer service skills, and experience with OPERA cloud is a bonus.
Competitive salary of £13.45 per hour and various benefits including pension and staff meals are included.
Front Desk Guest Experience Host — Edinburgh employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Guest Experience Host — Edinburgh
✨Tip Number 1
Make sure to research IBIS and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in providing that warm hospitality they’re after.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different guest situations, as this role is all about ensuring a memorable stay. We want you to shine when it comes to demonstrating your skills.
✨Tip Number 3
Don’t forget to highlight any experience you have with OPERA cloud during your interview. Even if it’s just a little bit, showing that you’re familiar with the system can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk Guest Experience Host — Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this Front Desk Guest Experience Host position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at IBIS
✨Know the Company
Before your interview, take some time to research IBIS and their values. Understanding their commitment to warm hospitality will help you align your answers with what they’re looking for in a Front Desk Guest Experience Host.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your strong customer service skills will demonstrate that you can deliver the quality service they expect during check-in and check-out.
✨Familiarise Yourself with OPERA Cloud
If you have experience with OPERA cloud, be ready to discuss it! If not, consider doing a bit of research or even a quick tutorial. Showing that you’re proactive about learning new systems can set you apart from other candidates.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality and customer service. Practising your responses will help you feel more confident and articulate during the actual interview, making a great impression on the hiring team.