At a Glance
- Tasks: Welcome guests and ensure they have a memorable stay from arrival to departure.
- Company: Join the vibrant team at IBIS in London.
- Benefits: Enjoy free meals on duty, paid holidays, and accommodation in the UK.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: Excellent customer service skills and previous experience in a similar role.
The predicted salary is between 22000 - 26000 £ per year.
IBIS is looking for a Receptionist in London. You will welcome guests and ensure they enjoy a memorable stay from arrival to departure. The ideal candidate will have excellent customer service skills and previous experience in a similar role.
The position includes working at the reception and assisting in food and beverage services. Benefits include free meals on duty, paid holidays, and accommodations in the UK.
Front Desk & Breakfast Host — Guest Experience employer: IBIS
IBIS is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With benefits such as free meals on duty, paid holidays, and opportunities for accommodation in the UK, we foster an environment where team members can thrive and grow in their careers while providing exceptional guest experiences in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Breakfast Host — Guest Experience
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples from your past experience that highlight your ability to create memorable guest experiences.
✨Tip Number 2
Research IBIS and its values before your interview. We love candidates who show genuine interest in our brand and understand what makes us unique. This will help you stand out and demonstrate that you're a great fit for our team.
✨Tip Number 3
Practice common interview questions related to hospitality and guest services. We recommend role-playing with a friend or family member to build your confidence and refine your answers. The more prepared you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Front Desk & Breakfast Host — Guest Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made guests feel welcome and valued in previous roles, so share those stories!
Tailor Your Application:Don’t just send the same CV everywhere! We love it when applicants tailor their applications to us. Mention why you’re excited about working at IBIS and how your skills fit the Front Desk & Breakfast Host role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured CV and cover letter that make it easy for us to see your qualifications and enthusiasm for the position.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly!
How to prepare for a job interview at IBIS
✨Know the Company Inside Out
Before your interview, take some time to research IBIS and its values. Understand their approach to guest experience and think about how you can contribute to that. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, which is key for this position.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing busy periods at the reception. Practising your responses will help you feel more confident and articulate during the interview. Remember, it’s all about showing how you can keep calm under pressure!
✨Dress the Part
First impressions matter, especially in a front desk role. Dress smartly and professionally to reflect the hospitality industry standards. A polished appearance will not only boost your confidence but also signal to the interviewer that you take the role seriously.
