At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and ensure a great guest experience.
- Company: Join Ibis Edinburgh Centre South Bridge, part of the global Accor hospitality family.
- Benefits: Enjoy hotel discounts, free meals, training opportunities, and 28 days holiday per year.
- Other info: Diversity and inclusion are at our core; we welcome all talents!
- Why this job: Be part of a vibrant team creating memorable moments for guests in a fun environment.
- Qualifications: Passionate about customer service, fluent in English, and a team player.
Salary: £13.45
Applicants with current right to work in the UK.
- ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
- Free night stays in our UK hotels (T&C Applies)
- Hotel discounts for your Friends and Family
- Training & Development
- International career opportunities
- 28 days holidays per year (up to 33 with length of service)
- Support your wellbeing in your professional and personal lives
- Recommend a Friend Incentive
- Pension Scheme
- Complimentary Staff meal
- Uniform provided
- And more
Company Description
Salary: £13.45
Applicants with current right to work in the UK.
What is in it for you:
- ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
- Free night stays in our UK hotels (T&C Applies)
- Hotel discounts for your Friends and Family
- Training & Development
- International career opportunities
- 28 days holidays per year (up to 33 with length of service)
- Support your wellbeing in your professional and personal lives
- Recommend a Friend Incentive
- Pension Scheme
- Complimentary Staff meal
- Uniform provided
- And more
Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
- Ensure breakfast area is tidy and food replenish at all times
- Serving drinks and taking food orders through the POS system.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Qualifications
As our next Food and Beverage Team Member, you…
- Have the passion for customer service and hospitality
- Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
- Fluent in English
- Have great communication and customer relationship skills
- Connect and work together with your team to ensure every guest leaves with a wish to return.
Additional Information
Our mission is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
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Food & Beverage Team Member employer: IBIS
At IBIS London City Shoreditch, we pride ourselves on creating memorable moments for our guests while fostering a vibrant and inclusive work culture. As part of the Accor network, you will enjoy competitive pay, free stays in our UK hotels, and access to continuous learning opportunities through the Accor Academy, all within a supportive environment that encourages personal and professional growth. Join us to be part of a team that values your individuality and offers limitless opportunities across a global hospitality leader.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Show your passion for customer service during any interactions you have with the team or during the interview process. Share specific examples of how you've created memorable experiences for customers in the past.
✨Tip Number 2
Familiarise yourself with the Ibis brand and its values. Understanding their mission to create memorable moments will help you align your answers and demonstrate that you're a good fit for their culture.
✨Tip Number 3
Practice your communication skills, especially in a fast-paced environment. You might be asked to role-play scenarios where you need to take orders or handle customer queries, so being prepared can set you apart.
✨Tip Number 4
Network with current or former employees of Ibis or Accor. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any roles where you've worked in fast-paced environments or have had direct interaction with guests.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the food and beverage industry. Mention specific experiences that demonstrate your ability to connect with customers and work as part of a team.
Highlight Relevant Skills:In your application, focus on skills that align with the job description, such as communication, teamwork, and attention to detail. Use examples from past experiences to illustrate these skills.
Show Enthusiasm:Express your excitement about the opportunity to work at Ibis Edinburgh Centre South Bridge. Mention how you resonate with their mission to create memorable moments for guests and how you can contribute to that goal.
How to prepare for a job interview at IBIS
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for customer service and hospitality during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with the company's mission.
✨Demonstrate Teamwork Skills
Since the role requires working closely with a team, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked with others to achieve a common goal, ensuring every guest leaves happy.
✨Prepare for Role-Specific Questions
Anticipate questions related to food and beverage service, such as handling orders or maintaining hygiene standards. Familiarise yourself with common practices in the industry to show that you're knowledgeable and ready to take on the responsibilities.
✨Exude a Positive Attitude
Your upbeat personality is key for this role. During the interview, maintain a positive demeanour and engage with your interviewer. This will help convey that you can connect with guests and create a welcoming atmosphere.
