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For Companies At a Glance
- Tasks: Create a welcoming atmosphere and serve delicious food and drinks to our guests.
- Company: Join the vibrant team at ibis Brighton, where hospitality meets inclusivity.
- Benefits: Flexible shifts, friendly team environment, and opportunities for growth in hospitality.
- Why this job: Be the first smile our guests see and make their experience unforgettable.
- Qualifications: Customer service skills and a passion for food and hospitality are essential.
- Other info: Work in a lively setting that values diversity and teamwork.
The predicted salary is between 12 - 16 £ per hour.
We are seeking a friendly and professional F&B Team member to join our organization in Brighton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.
- Greet and welcome guests in a warm, professional, and hospitable manner.
- Take food and beverage orders accurately while identifying and addressing guest dietary requirements and food allergies.
- Prepare and cook food items according to established recipes, quality standards, and hygiene procedures.
- Handle guest inquiries, feedback, and complaints promptly and courteously.
- Ensure proper food handling, storage, and preparation to prevent cross-contamination and allergen risks.
- Maintain cleanliness and organization of kitchen, dining areas, service stations, and equipment.
- Ensure tables and service areas are properly set, cleared, and maintained according to service standards.
- Stay knowledgeable about menu items, ingredients, allergens, and special promotions.
- Follow all food safety, hygiene, health, and security regulations at all times.
Qualifications
- Strong customer service orientation with a friendly, professional, and hospitable demeanor.
- Excellent communication and interpersonal skills when interacting with guests and team members.
- Ability to multitask, prioritize tasks, and perform efficiently in a fast-paced food and beverage environment.
- Strong attention to detail, particularly in food preparation, presentation, and order accuracy.
- Basic computer skills and ability to operate POS systems and kitchen-related technology.
- Knowledge of food safety standards, hygiene practices, and allergen management is preferred.
- Previous experience in food and beverage service, kitchen operations, or a similar hospitality role is an asset.
- Strong problem-solving skills with the ability to handle guest concerns calmly and professionally.
- Flexibility to work various shifts, including weekends, holidays, and peak service hours.
- High school diploma or equivalent; culinary or hospitality training is an advantage.
At ibis Brighton, we take pride in delivering exceptional guest experiences, driven by a passionate and friendly team in a vibrant and inclusive atmosphere. Nestled in the heart of Brighton, our hotel embodies the city’s lively spirit, welcoming both travelers and team members with open arms. We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent, fostering a workplace where everyone feels valued and empowered to thrive.
Food and Beverage Team Member employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media. Understanding our vibe will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to showcase your multitasking abilities! In a fast-paced environment like ours, it's crucial to juggle tasks efficiently. Think of examples from your past experiences where you successfully managed multiple responsibilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our hiring decisions.
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re all about creating a welcoming atmosphere!
Tailor Your Application: Make sure to customise your application for the Food and Beverage Team Member role. Highlight any relevant experience you have in customer service or food preparation, and mention how you can contribute to our vibrant team at ibis Brighton.
Show Your Passion: We love seeing candidates who are genuinely excited about the role! Share why you’re passionate about food and beverage service and how you can help create positive experiences for our guests. It’ll make your application stand out!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. Attention to detail is key in our industry, and we want to see that you take pride in your work. Apply through our website for the best chance!
How to prepare for a job interview at IBIS
✨Know the Menu Inside Out
Familiarise yourself with the menu items, ingredients, and any special promotions before the interview. This shows your enthusiasm for the role and helps you answer questions confidently, especially about dietary requirements and allergens.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or complaints, as this is crucial in the food and beverage industry.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share instances where you collaborated with colleagues to enhance guest experiences or improve service efficiency, as teamwork is key in a fast-paced environment.
✨Dress the Part
Make sure to dress professionally for the interview. A neat appearance reflects your understanding of the hospitality industry’s standards and shows that you take the opportunity seriously.
