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- Tasks: Lead the Food and Beverage team, ensuring excellent service and guest satisfaction.
- Company: Join Ibis Cambridge Central Station, where hospitality meets memorable experiences.
- Benefits: Enjoy competitive pay, flexible hours, hotel discounts, and career growth opportunities.
- Why this job: Be part of a supportive team culture while making guests feel at home.
- Qualifications: Looking for friendly, organised individuals with hospitality experience and strong communication skills.
- Other info: Experience a one-night stay to understand guest needs better.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!
As our next Food and Beverage Team Leader, you will:
- Oversee Chill#02 Restaurant and Bar, driving revenue and ensuring great service and profitability.
- Build strong relationships with guests to make them feel welcome and encourage loyalty.
- Manage stock, ensuring smooth organisation of supplies and identifying any needs.
- Follow company standards and procedures to maintain high quality.
- Keep the team informed about priorities to provide personalised service.
- Support and guide the Food and Beverage team to help them reach their potential.
- Ensure smooth operations by being hands-on and available.
- Make sure guests have a positive experience with friendly, attentive service.
- Build great relationships with guests and other departments.
What We’re Looking For:
- A warm, friendly personality and a passion for hospitality.
- Supervisory or team leader experience in hospitality.
- Confidence to manage shifts and work independently.
- Strong communication skills and a natural problem-solver.
- Flexibility to work weekdays and weekends.
- A calm, organised approach under pressure.
- Excellent communication with both guests and the team.
Why Join Us?
- Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
- Flexible rota.
- Discount Card for Accor Hotels Worldwide.
- Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
- Opportunities for career growth and international development.
- Apprenticeship opportunities.
- A one-night stay experience to help you understand guest needs.
- A supportive work environment with an engaging team culture.
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Food and Beverage Team Leader, you will become part of a friendly team of 40 talents. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Food and Beverage Team Leader employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Leader
✨Tip Number 1
Familiarise yourself with the Ibis brand and its values. Understanding their mission to create memorable moments for guests will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal stories or experiences where you made a positive impact on guests. This will demonstrate your commitment to creating a welcoming environment.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples of how you've motivated staff and improved service quality.
✨Tip Number 4
Be ready to talk about your problem-solving skills, especially in high-pressure situations. Share instances where you effectively handled challenges to ensure smooth operations and guest satisfaction.
We think you need these skills to ace Food and Beverage Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Emphasise your ability to manage teams and provide excellent customer service, as these are key aspects of the Food and Beverage Team Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your desire to create memorable experiences for guests. Mention specific examples from your past roles that demonstrate your leadership skills and ability to build strong relationships with both guests and team members.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully resolved issues or improved team dynamics in previous positions.
Highlight Flexibility and Problem-Solving: The job requires flexibility and a calm approach under pressure. In your application, mention instances where you've had to adapt to changing circumstances or solve problems quickly, showcasing your ability to thrive in a fast-paced environment.
How to prepare for a job interview at IBIS
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for making guests feel welcome and how you’ve gone above and beyond in previous roles.
✨Demonstrate Leadership Skills
As a Food and Beverage Team Leader, showcasing your supervisory experience is crucial. Prepare examples of how you've successfully managed teams, resolved conflicts, and motivated staff to achieve their best performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of specific situations where you had to make quick decisions or manage difficult guests, and be ready to discuss the outcomes.
✨Understand the Company Culture
Research Ibis Cambridge Central Station and its values. Be prepared to discuss how your personal values align with their mission to create memorable moments for guests, and how you can contribute to their team culture.
