At a Glance
- Tasks: Join a dynamic team, multitasking across kitchen, bar, and restaurant.
- Company: IBIS hotel with a vibrant atmosphere and diverse team.
- Benefits: Enjoy discounted hotel stays, competitive pay, and a pension scheme.
- Other info: Flexible hours and opportunities for growth in a fast-paced environment.
- Why this job: Gain hands-on experience in hospitality while having fun and meeting new people.
- Qualifications: Basic customer service skills and kitchen experience preferred; training provided.
The predicted salary is between 12 - 12 € per hour.
This is a dynamic, multi‑tasking role with flexible hours (any given shift within the week). You will be working across the kitchen, restaurant, bar, and conference rooms at a busy IBIS hotel. Your day may involve cooking, washing dishes, serving guests at the bar or restaurant, or assisting with the setup of conference rooms. The position is fast‑paced, requiring adaptability and the ability to juggle multiple responsibilities.
Responsibilities
- Prepare and present menu items, showing variety and flair while staying within the cost margins specified by the hotel.
- Ensure strict stock rotation and minimum wastage, implementing and maintaining stock control procedures.
- Work with and coordinate apprentices in the preparation and production of food as required.
- Prepare and ensure availability of mise en place as required.
- Maintain clean and tidy working areas; keep all equipment maintained, serviced, and cleaned.
- Report any problems to Management.
- Take orders and maximise sales opportunities through product knowledge and suggestive selling; ensure accuracy by repeating the order to guests.
- Send orders to kitchen staff through the POS system.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals upon collection from kitchen and deliver to guests promptly, maintaining temperature and appearance, and ensuring items are announced.
- Keep tables and service areas clean and tidy in accordance with the procedure manual.
- Maintain hygienic food‑service techniques during service.
- Take responsibility for your designated section and station.
- Clean and rearrange the conference rooms for upcoming events.
- Health call the Manager on Duty if difficulties arise.
- Work together with trust so that colleagues and management meet departmental and hotel goals.
- Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
- Actively sell special promotions and facilities available within the Hotel.
- Implement Accor values and customer vision to offer the best service to our customers.
Qualifications
- Basic customer‑service skills.
- Experience in a kitchen environment.
- Understanding of conference‑room setup in a hotel.
- Training will be provided to help you acquire the required skills.
- Right to work in the UK is a must; sponsorship will not be arranged.
Benefits
- Discounted hotel stay within the group.
- Hourly wages £12.73.
- Pension scheme.
- Training.
Food and Beverage Multi skilled Team member employer: IBIS
Joining our team as a Food and Beverage Multi-skilled Team Member at the IBIS hotel offers you a vibrant work environment where no two days are the same. With flexible hours, competitive pay, and opportunities for training and development, we prioritise your growth while fostering a culture of teamwork and respect. Enjoy unique benefits like discounted hotel stays and a supportive atmosphere that values diversity and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Multi skilled Team member
✨Tip Number 1
Get to know the hotel! Before your interview, check out the IBIS hotel’s vibe and what they offer. This way, you can chat about how you’d fit in and contribute to their team.
✨Tip Number 2
Show off your multi-tasking skills! During interviews, share examples of when you’ve juggled different tasks successfully. It’ll show them you’re ready for the fast-paced environment.
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of a time you went above and beyond for a guest or colleague. They want to see that you can handle the pressure while keeping a smile on your face!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Food and Beverage Multi skilled Team member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your skills. A bit of flair can make your application stand out in a sea of formalities.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Multi-skilled Team Member role. Highlight any relevant experience in kitchens, bars, or customer service that aligns with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on your key experiences and skills that relate to the job. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about us while you’re at it.
How to prepare for a job interview at IBIS
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Food and Beverage Multi-skilled Team Member role. Familiarise yourself with the responsibilities listed in the job description, like cooking, serving, and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Flexibility
Since this role requires adaptability, be ready to discuss your experience juggling multiple tasks in a fast-paced environment. Share specific examples where you've successfully managed various responsibilities, whether in a kitchen or customer service setting. This will show that you're the perfect fit for the dynamic nature of the job.
✨Highlight Your Customer Service Skills
Customer service is key in this position, so prepare to talk about how you've provided excellent service in the past. Think of situations where you went above and beyond for guests, and be ready to explain how you handle difficult customers. This will demonstrate your commitment to delivering top-notch service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel’s operations or team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
