At a Glance
- Tasks: Create a welcoming atmosphere and ensure guests have a fantastic experience.
- Company: Join Accor, a global leader in hospitality with a vibrant culture.
- Benefits: Flexible shifts, growth opportunities, and a supportive team environment.
- Why this job: Be the face of hospitality and make a real difference in guests' lives.
- Qualifications: Friendly attitude, strong communication skills, and a passion for service.
- Other info: Work in a lively hotel in Brighton with a diverse and inclusive team.
The predicted salary is between 1300 - 1800 Β£ per month.
We are seeking a friendly and professional F&B Team member to join our organization in Brighton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.
- Greet and welcome guests in a warm, professional, and hospitable manner
- Take food and beverage orders accurately while identifying and addressing guest dietary requirements and food allergies
- Prepare and cook food items according to established recipes, quality standards, and hygiene procedures
- Handle guest inquiries, feedback, and complaints promptly and courteously
- Ensure proper food handling, storage, and preparation to prevent cross-contamination and allergen risks
- Maintain cleanliness and organization of kitchen, dining areas, service stations, and equipment
- Ensure tables and service areas are properly set, cleared, and maintained according to service standards
- Stay knowledgeable about menu items, ingredients, allergens, and special promotions
- Follow all food safety, hygiene, health, and security regulations at all times
Qualifications
- Strong customer service orientation with a friendly, professional, and hospitable demeanor
- Excellent communication and interpersonal skills when interacting with guests and team members
- Ability to multitask, prioritize tasks, and perform efficiently in a fast-paced food and beverage environment
- Strong attention to detail, particularly in food preparation, presentation, and order accuracy
- Basic computer skills and ability to operate POS systems and kitchen-related technology
- Knowledge of food safety standards, hygiene practices, and allergen management is preferred
- Previous experience in food and beverage service, kitchen operations, or a similar hospitality role is an asset
- Strong problem-solving skills with the ability to handle guest concerns calmly and professionally
- Flexibility to work various shifts, including weekends, holidays, and peak service hours
- High school diploma or equivalent; culinary or hospitality training is an advantage
At ibis Brighton, we take pride in delivering exceptional guest experiences, driven by a passionate and friendly team in a vibrant and inclusive atmosphere. We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent, fostering a workplace where everyone feels valued and empowered to thrive.
Food and Beverage Team Member in Brighton employer: IBIS
Contact Detail:
IBIS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food and Beverage Team Member in Brighton
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Accor's values and mission. This way, you can show how your personality aligns with their vibe, making you a perfect fit for the team.
β¨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as an F&B Team Member, like handling guest complaints or taking orders. The more comfortable you are, the more confident you'll be during the real deal.
β¨Tip Number 3
Network like a pro! Connect with current or former Accor employees on LinkedIn. They can give you insider tips about the interview process and what itβs really like to work there.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience in food and beverage service, which is key for this role.
We think you need these skills to ace Food and Beverage Team Member in Brighton
Some tips for your application π«‘
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so donβt be afraid to show off your friendly and professional side. Remember, weβre all about welcoming you as you are!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in food and beverage service. Mention any specific skills or experiences that align with what weβre looking for, like your knowledge of food safety standards or customer service skills.
Show Your Passion: We love seeing candidates who are genuinely excited about hospitality! In your application, share why youβre passionate about working in the food and beverage industry and how you can contribute to creating a welcoming atmosphere for our guests.
Apply Through Our Website: Donβt forget to apply through our official website! Itβs the best way to ensure your application gets to us directly. Plus, youβll find all the info you need about the role and our company culture there!
How to prepare for a job interview at IBIS
β¨Know the Company
Before your interview, take some time to research Accor and its values. Understand their commitment to hospitality and how they support their team members. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a Food and Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your suitability for the role and your understanding of what it means to create a welcoming atmosphere.
β¨Be Ready for Practical Questions
Expect questions about food safety, hygiene practices, and how you would handle specific guest scenarios. Brush up on your knowledge of allergen management and food preparation standards. Being able to discuss these topics confidently will show that youβre prepared for the responsibilities of the role.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team culture, training opportunities, or how Accor supports its employees' growth. This not only shows your interest but also helps you determine if this is the right fit for you.