Bar & Restaurant Manager

Our mission at ibis London Heathrow Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can enjoy:

• Employee benefit card offering discounted rates at Accor worldwide up to 30% off
• Free Bonus Breaks Voucher (complimentary stays in UK)
• Complimentary meals on duty and uniforms.
• 28 days holidays including bank holidays (increasing yearly, up to 5 extra days)
• Friends & Family Rates
• Eye Test Vouchers
• Learning programs through our Academies
• Cycle to work scheme
• Employee VivUp programme with direct access to GP, high street discounts and many more
• Work based Pension

Job Description

As Food and Beverage Manager at Accor, you will oversee the daily operations of our restaurants, bars and other food and beverage outlets. You will manage the F&B team to ensure guests receive heartfelt care in their dining experience and that the business remains profitable. Strategically lead the team to take guest satisfaction to the next level.

What is in it for you

• Managing all food and beverage operations, including restaurants and bars.
• Developing and implementing strategic plans to achieve revenue and profitability targets.
• Ensuring high standards of food and beverage quality, presentation and service.
• Training, mentoring and supervising staff to deliver exceptional customer service.
• Creating and maintaining menus that reflect current culinary trends and meet guest preferences.
• Monitoring inventory levels and managing ordering to minimise waste and maximise profitability.
• Implementing and enforcing health and safety protocols to ensure compliance with regulations.
• Handling guest feedback and resolving any issues or complaints promptly.

Qualifications

• Experience in running events and restaurant operations.
• Service-focused personality and previous leadership experience.
• Proven ability to build and maintain good relationships with all stakeholders.
• Strong networking skills and the ability to communicate clearly.
• Ability to lead by example, building a strong team culture and setting the scene for high performance.

Additional Information

• You will have the opportunity to be part of a high‑energy, fun team that delivers excellent customer service each day to all our guests.
• Our hotel offers 356 rooms, within very close proximity to London Heathrow Airport. The hotel features a restaurant operating for breakfast, lunch and dinner as well as a large outdoor car park.
• To ensure you can best welcome and care for our guests you will need to be fluent in English.

How to apply: Please send your application to Elena.ALLA@accor.com

If you feel you are the right candidate for the role as our Bar & Restaurant Manager, please click ‘apply’ now! We’d love to hear from you!