At a Glance
- Tasks: Support the General Manager in leading a dynamic hotel team and ensuring guest satisfaction.
- Company: Join the ibis London Docklands, part of the ADD Hotel portfolio, in a prime location.
- Benefits: Gain valuable leadership experience and develop your career in hospitality.
- Other info: This is a maternity cover role for a minimum of 12 months.
- Why this job: Be a key player in a vibrant hotel environment with diverse guests and challenges.
- Qualifications: Previous leadership experience in hospitality and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
A new opportunity has arisen at our ibis London Docklands hotel for an Assistant General Manager. Part of the ADD Hotel portfolio, this hotel has 87 rooms and is located in a prime spot near the financial hub of Canary Wharf. Due to the fantastic location, guests of this hotel come and visit for business and leisure, so the General Manager will get to lead this property and manage its varying guest needs and expectations. If you are a passionate, commercial and forward‑thinking AGM who will be able to support a General Manager and a diverse, multi‑skilled and hands‑on team, then this role might be for you.
Job Description
Be the number two to the General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets.
- The overall management and strategic direction of the property and support all departments in the achievement of operational targets.
- Maximizing the property in terms of profit and management of financials.
- Ensuring full compliance with operating controls and legislation in all areas of the business.
- Being actively involved in the recruitment process of positions within the property to select the best fit.
- Championing employee engagement and promoting a collaborative and inclusive environment where all employees are encouraged to work together.
- Developing relationships within the local community.
- Maintaining product and service quality standards to exceed guest expectations.
- Promoting the brand and ensuring all brand essentials and standards are in place and executed consistently.
Qualifications
Your experience and skills include:
- Previous experience in a leadership role within a similar hotel brand or business.
- Passionate to grow and develop self and others.
- Strong collaborator with ability to build relationships.
- Strategic, creative and able to communicate effectively.
- A proven leader who is able to inspire others.
- Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
Additional Information
Minimum of 12 months maternity cover.
Assistant General Manager- ibis London Docklands Maternity Cover* employer: IBIS
At ibis London Docklands, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our team enjoys competitive benefits, opportunities for professional growth, and the chance to work in a dynamic environment near Canary Wharf, catering to both business and leisure guests. Join us to be part of a supportive team where your leadership skills can shine and make a real impact on guest satisfaction and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager- ibis London Docklands Maternity Cover*
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at ibis or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show up in person! If you're nearby, pop into the ibis London Docklands and introduce yourself. A face-to-face meeting can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by researching the hotel’s recent achievements and challenges. This will help you tailor your answers and demonstrate that you’re not just another candidate but someone who truly understands their business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Assistant General Manager- ibis London Docklands Maternity Cover*
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and how you can contribute to our team at ibis London Docklands.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in leadership roles within the hotel industry. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at IBIS
✨Know the Hotel Inside Out
Before your interview, make sure you research ibis London Docklands thoroughly. Understand its location, guest demographics, and unique selling points. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to the hotel's success.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your interpersonal skills and ability to inspire others. Be ready to discuss specific situations where you drove engagement and improved performance.
✨Demonstrate Your Commercial Acumen
The role requires strong business acumen, so come prepared with insights on how you can drive revenue and exceed targets. Think about previous experiences where you maximised profits or improved financial performance, and be ready to share these during the interview.
✨Emphasise Community Engagement
Since building relationships within the local community is key, think about how you can contribute to this aspect. Prepare ideas on how to promote the hotel and engage with local businesses or events, showing that you understand the importance of community in hospitality.
