At a Glance
- Tasks: Lead a dynamic hotel team and drive guest satisfaction while maximising profits.
- Company: Join a global hotel brand committed to responsible hospitality and community impact.
- Benefits: Opportunities for growth, inclusive culture, and a chance to make a difference.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
- Why this job: Be a Heartist® and create memorable experiences for guests and colleagues alike.
- Qualifications: Leadership experience in hospitality, strong communication skills, and a passion for development.
The predicted salary is between 35000 - 45000 £ per year.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Be the number two to the General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximised operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets. You will be responsible for supporting with:
- The overall management and strategic direction of the property and support all departments in the achievement of operational targets
- Maximising the property in terms of profit and management of financials
- Ensuring full compliance with operating controls and legislation in all areas of the business
- Being actively involved in the recruitment process of positions within the property to select the best fit
- Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to work together
- Developing relationships within the local community
- Maintaining product and service quality standards to exceed guest expectations
- Promoting the brand and ensure all brand essentials and standards are in place and executed consistently.
Qualifications:
- Previous experience in a leadership role within a similar hotel brand or business
- Passionate to grow and develop self and others
- Strong collaborator with ability to build relationships
- Strategic, creative and able to communicate effectively
- A proven leader who is able to inspire others
- Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
