Multiskilled Hotel Team Member
Multiskilled Hotel Team Member

Multiskilled Hotel Team Member

London Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to master Front Office and Food & Beverage roles while delivering amazing guest experiences.
  • Company: Be part of a global hotel chain with 4,200 locations in over 100 countries.
  • Benefits: Enjoy personal development programs, free meals, travel perks, and up to 33 days holiday.
  • Why this job: This role offers growth, a vibrant culture, and the chance to make guests feel valued.
  • Qualifications: Bring a positive attitude, a passion for hospitality, and a desire for personal development.
  • Other info: Become a 'Heartist' and help create memorable experiences for our guests.

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Job Description

Our Multiskilled Team Member position offers you the opportunity to learn the basics of both Front Office and Food & Beverage, opening up a new world for you: with 4,200 hotels across more than 100 countries, building a career and reaching your highest potential is easy.

Qualifications

We would like you to be someone:

  • with a big smile and positive attitude
  • who is passionate about delivering great guest experiences
  • who is always looking for things to do
  • hungry for personal development

Main Responsibilities

  • Reception duties – check-in, check-out, handling guests\’ inquiries
  • Food & Beverage duties – assisting during breakfast, lunch, or dinner service and in conference departments

Each employee in our hotel is a \’Heartist\’; a master of hospitality who serves guests from the heart with curiosity and inventiveness. We promise guests they will “Feel Welcome”, and employees that they will “Feel Valued”, recognizing their talent and supporting their progress.

Additional Information

Why join us?

  • Personal development programs
  • Complimentary meals on duty and uniforms
  • Worldwide travel perks
  • Pension scheme
  • 28 days holidays including bank holidays (increasing up to 5 extra days yearly)
  • Apprenticeship scheme

Information on personal data processing: The data collected will be kept for up to six months after your last contact unless you request its deletion by contacting the Data Privacy Team at AccorInvest UK, 10 Hammersmith Grove, London W6 7AP, or via email. We ensure the security and confidentiality of your data and respect your rights under applicable law, including access, rectification, deletion, and portability. Full details are available in our Employee Privacy Policy.

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Multiskilled Hotel Team Member employer: IBIS STYLES

Join our vibrant team as a Multiskilled Hotel Team Member, where your passion for hospitality will be nurtured in a supportive environment. With opportunities for personal development, complimentary meals, and worldwide travel perks, we ensure that every employee feels valued and empowered to reach their highest potential. Experience a culture that celebrates creativity and curiosity, making every day at work rewarding and meaningful.
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Contact Detail:

IBIS STYLES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Multiskilled Hotel Team Member

✨Tip Number 1

Show your enthusiasm for hospitality! When you meet potential employers or network with current employees, express your passion for creating memorable guest experiences. This will help you stand out as someone who truly embodies the 'Heartist' spirit.

✨Tip Number 2

Familiarise yourself with the hotel’s values and culture. Research the company’s approach to hospitality and customer service. This knowledge will allow you to engage in meaningful conversations during interviews and demonstrate that you’re a great fit for their team.

✨Tip Number 3

Be proactive in seeking out opportunities to learn about both Front Office and Food & Beverage roles. Consider shadowing professionals in these areas or volunteering at events. This hands-on experience will not only enhance your skills but also show your commitment to personal development.

✨Tip Number 4

Network within the hospitality industry. Attend local job fairs, workshops, or industry events where you can meet hotel representatives. Building connections can lead to valuable insights and potentially even referrals for the Multiskilled Hotel Team Member position.

We think you need these skills to ace Multiskilled Hotel Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Multitasking
Basic Computer Skills
Food Safety Knowledge
Hospitality Knowledge
Positive Attitude
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Multiskilled Hotel Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.

Showcase Your Personality: Since the role emphasises a positive attitude and passion for guest experiences, make sure to convey your personality in your application. Use examples from past experiences where you demonstrated a friendly and welcoming approach.

Highlight Relevant Skills: Focus on skills related to both Front Office and Food & Beverage services. Mention any previous experience in hospitality or customer service, and be specific about your contributions in those roles.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Discuss your eagerness for personal development and how you can contribute to creating memorable guest experiences as a 'Heartist'.

How to prepare for a job interview at IBIS STYLES

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for delivering great guest experiences. Share any previous experiences where you went above and beyond to make someone feel welcome, as this aligns perfectly with the company's values.

✨Demonstrate Your Multiskilled Abilities

Highlight any experience you have in both front office and food & beverage roles. If you haven't worked in these areas before, discuss your willingness to learn and adapt quickly to new tasks.

✨Emphasise Personal Development

Talk about your eagerness for personal growth and how you plan to take advantage of the development programmes offered. Mention any specific skills you wish to improve or learn that would benefit the role.

✨Bring a Positive Attitude

A big smile and a positive attitude can go a long way in the hospitality industry. Be sure to convey your friendly nature during the interview, as it reflects the kind of environment the company aims to create for both guests and employees.

Multiskilled Hotel Team Member
IBIS STYLES
I
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