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- Tasks: Welcome guests and ensure they have a fantastic stay while maximising hotel revenue.
- Company: Join the vibrant team at Ibis Styles - Birmingham Centre.
- Benefits: Flexible shifts, 33% dining discount, Hastee Pay, and fun team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Be the friendly face that makes guests feel at home and create lasting memories.
- Qualifications: Passion for hospitality, attention to detail, and a fun-loving team spirit.
The predicted salary is between 20000 - 25000 £ per year.
As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You’ll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible. You'll share local knowledge whilst maximising revenue and sales through an efficient and courteous service.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Welcome our guests and ensure that they have everything they need for a pleasant stay.
- Be part of a team, able to handle all positive and negative guest feedback and record both correctly.
- Seize all opportunities to maximise bedroom occupancy and drive hotel revenues.
- Be a champion of brand standards.
- Anticipate guests needs wherever possible and promote hospitality within the hotel, enhancing customer satisfaction.
WHAT DO I NEED?
- Have a passion for hospitality (if you know, you know!).
- Have a great eye for detail.
- Always give great service.
- Be a fun-loving, social, team player.
Waiting Staff 1 in Birmingham employer: IBIS STYLES
Contact Detail:
IBIS STYLES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff 1 in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ibis Styles' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your hospitality skills! Think about how you would welcome a guest and handle their needs. Role-play with a friend or family member to get comfortable with the kind of service they expect.
✨Tip Number 3
Be ready to share your local knowledge! Guests love tips on where to eat or what to see. Prepare a few recommendations so you can impress them during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiting Staff 1 in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can bring a fun vibe to our team.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight any relevant experience or skills that match what we’re looking for, like your ability to handle guest feedback or your knack for making people feel welcome.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at IBIS STYLES
✨Know the Company
Before your interview, take some time to research Ibis Styles - Birmingham Centre. Understand their values, what they offer, and their approach to hospitality. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Hospitality Skills
During the interview, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a tricky situation with grace. This will demonstrate your passion for hospitality.
✨Be Prepared for Role-Play
Expect some role-play scenarios where you might need to handle guest feedback or check-in a guest. Practising these situations beforehand can help you feel more confident and show your potential employer that you can think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or how they handle guest feedback. This shows your enthusiasm for the role and helps you gauge if the company culture is a good fit for you.