At a Glance
- Tasks: Lead a dynamic team to ensure guest satisfaction and smooth operations during night shifts.
- Company: Join Ibis Styles, a vibrant hospitality brand with a fun-loving culture.
- Benefits: Flexible shifts, 33% dining discount, Hastee Pay, and free shares.
- Other info: Enjoy team socials, 28 days holiday, and high-street shopping discounts.
- Why this job: Make lasting memories while developing your leadership skills in a lively environment.
- Qualifications: Passion for hospitality, attention to detail, and team leadership skills.
The predicted salary is between 24732 - 30228 £ per year.
As Night Duty Manager at Ibis Styles, you will make sure that everything runs like clockwork.
You will work closely with all members of the team to ensure that high standards are maintained at all times and that our guests' stay is seamless from start to finish.
You'll encourage and develop your team and you'll maximise sales at every opportunity.
Our Night Duty Managers tend to work shifts from 11pm to 7am.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS NIGHT DUTY MANAGER YOU'LL...
- Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction
Anticipate guests needs where possible and react to those needs to enhance guest satisfaction.
Carry out Duty Manager responsibilities in order to support the Hotels business needs.
Ensure that the team are punctual, polite and courteous and helpful to guests and colleagues at all times.
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
- Have a passion for hospitality (if you know, you know!)
- Have a great eye for detail
- Always give great service
- Be a fun-loving, social, team player who is able to lead a team to success!
Shift Supervisor 1 in Birmingham employer: IBIS STYLES
At ibis Styles London Southwark, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. Located in the heart of London, our hotel offers unique benefits such as complimentary stays in UK hotels and extensive training programmes, ensuring that you not only enjoy your time with us but also develop professionally. Join us to be part of a friendly team that prioritises creating memorable experiences for our guests while having fun in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor 1 in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IBIS STYLES. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IBIS STYLES
Don't be shy about reaching out to IBIS STYLES directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Supervisor 1 in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IBIS STYLES and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IBIS STYLES
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
