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- Tasks: Manage night operations, including financial transactions and guest support.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, and wellness events.
- Why this job: Be part of a passionate team in a supportive environment with growth opportunities.
- Qualifications: Experience in hospitality or finance, strong attention to detail, and good communication skills.
- Other info: Night shifts required; must be proactive and ready for emergencies.
The predicted salary is between 24000 - 36000 £ per year.
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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- Refer a Friend scheme
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty
And much much more!
AN EVENING IN THE LIFE OF NIGHT AUDITOR AT OUR HOTEL
What you\’ll be doing…
- Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
- Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
- Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
- Conduct regular security checks throughout the hotel premises to ensure guest and property safety
- Collaborate with the front office and accounting teams to address any issues identified during the night audit
- Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
- Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments
- Food handling and preparation
- Setting up breakfast buffet
- Preparing and serving alcohol/beverages in our 24-hour resident bar
- Keeping all areas clean and tidy during the night
WHAT WE NEED FROM YOU
- Previous experience in hospitality or finance roles, with an understanding of accounting principles
- Strong attention to detail and accuracy, particularly in financial reconciliation
- Good communication skills and the ability to handle guest enquiries professionally
- Basic IT skills and familiarity with property management systems (PMS)
- Flexibility to work night shifts and the ability to remain focused and productive
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact (emailprotected)
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Night Manager employer: Ibis Styles Glasgow George Square
Contact Detail:
Ibis Styles Glasgow George Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the specific financial processes and systems used in hospitality. Understanding how to balance and reconcile transactions will give you a significant edge during interviews.
✨Tip Number 2
Highlight your previous experience in hospitality or finance roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to guest inquiries and emergency situations. Demonstrating your problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and commitment to working night shifts. Emphasising your ability to remain focused and productive during these hours can reassure employers of your suitability for the Night Manager role.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or finance roles. Emphasise your attention to detail and any previous roles that involved financial reconciliation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific reasons why you want to work as a Night Manager at RBH and how your skills align with their values.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to handle guest enquiries. Mention any familiarity with property management systems (PMS) and your flexibility to work night shifts.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Night Manager role.
How to prepare for a job interview at Ibis Styles Glasgow George Square
✨Showcase Your Hospitality Experience
Make sure to highlight any previous roles in hospitality or finance during your interview. Discuss specific situations where you demonstrated strong attention to detail and accuracy, especially in financial reconciliation.
✨Demonstrate Communication Skills
Since the role involves handling guest enquiries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with guests or team members in past roles.
✨Familiarise Yourself with Accounting Principles
Brush up on basic accounting principles and financial reconciliation processes. Be ready to discuss how you’ve applied these in previous positions, as this will show your understanding of the role's requirements.
✨Prepare for Night Shift Scenarios
Think about how you would handle various situations that may arise during night shifts, such as emergencies or guest complaints. Being prepared to discuss these scenarios will demonstrate your ability to remain focused and productive under pressure.