Night Audit & Guest Services Specialist in Glasgow

Night Audit & Guest Services Specialist in Glasgow

Glasgow Full-Time 22000 - 26000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure smooth hotel operations at night, handle late check-ins, and prepare breakfast.
  • Company: Ibis Styles Glasgow, a vibrant hotel with a welcoming atmosphere.
  • Benefits: Discounted hotel rates, an extra day off for birthdays, and flexible hours.
  • Why this job: Perfect for night owls who enjoy a calm work environment and guest interaction.
  • Qualifications: Friendly, detail-oriented, and able to thrive during quiet hours.

The predicted salary is between 22000 - 26000 € per year.

Ibis Styles Glasgow-Front Office/Reception is looking for a dedicated Night Team Member. Your role involves ensuring the smooth operation of the hotel during the night, handling late check-ins, preparing breakfast, and performing night audits. Candidates should be friendly and detail-oriented, thriving in the quiet hours.

This position offers various benefits, including:

  • Discounted hotel rates
  • An additional day off for birthdays
  • Flexible working arrangements

Night Audit & Guest Services Specialist in Glasgow employer: Ibis Styles Glasgow-Front Office/Reception

Ibis Styles Glasgow is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With benefits like discounted hotel rates, an extra day off for birthdays, and opportunities for personal growth, our Night Audit & Guest Services Specialist role provides a rewarding environment for those who thrive in a dynamic hospitality setting.

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Contact Detail:

Ibis Styles Glasgow-Front Office/Reception Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Audit & Guest Services Specialist in Glasgow

Tip Number 1

Make sure to showcase your customer service skills during interviews. We want to see how you handle late check-ins and guest queries, so think of examples where you've gone above and beyond for guests.

Tip Number 2

Research the Ibis Styles Glasgow and its values. We love candidates who align with our friendly and detail-oriented approach, so show us that you understand what makes our hotel special.

Tip Number 3

Prepare for the night audit aspect by brushing up on your attention to detail. We need someone who can handle numbers and reports accurately, so be ready to discuss any relevant experience you have.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Night Audit & Guest Services Specialist in Glasgow

Customer Service Skills
Attention to Detail
Time Management
Problem-Solving Skills
Night Audit Procedures
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your character and enthusiasm for the role.

Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or customer service. We love detail-oriented candidates, so share specific examples of how you've handled late check-ins or managed guest requests in the past.

Tailor Your Application:Take a moment to customise your application for the Night Audit & Guest Services Specialist role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!

How to prepare for a job interview at Ibis Styles Glasgow-Front Office/Reception

Know the Night Shift Inside Out

Make sure you understand what a Night Audit & Guest Services Specialist does. Familiarise yourself with the responsibilities like handling late check-ins and performing night audits. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

Show Off Your People Skills

Since this role involves interacting with guests during the quiet hours, be prepared to demonstrate your friendly and approachable nature. Think of examples from your past experiences where you’ve provided excellent customer service, especially in challenging situations. This will highlight your ability to thrive in a guest-facing role.

Prepare for the Quiet Hours

The night shift can be quite different from the day. Be ready to discuss how you manage your time and stay productive during quieter periods. You might want to mention any strategies you have for staying alert and focused while also ensuring that all tasks are completed efficiently.

Ask About Benefits and Flexibility

Don’t hesitate to ask about the benefits mentioned in the job description, like discounted hotel rates and flexible working arrangements. This shows that you’re not just interested in the job itself but also in how it fits into your lifestyle. It’s a great way to engage with your interviewer and demonstrate your enthusiasm for the position.