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- Tasks: Lead the Front Office Team during night hours to ensure top-notch guest experiences.
- Company: Join a dynamic hospitality team dedicated to exceptional service and guest satisfaction.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Perfect for those who thrive in fast-paced environments and love making guests feel welcome.
- Qualifications: Looking for strong leadership skills and a passion for customer service.
- Other info: Ideal for night owls who want to make a difference while working late.
The predicted salary is between 28800 - 43200 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey… OUR HOTEL ibis styles hotels are unapologetically fun and design-forward hotels, welcoming guests into a world of comfort where they are free to be themselves. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional days leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream – choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT
Night Manager employer: Ibis Styles Glasgow Centre West
Contact Detail:
Ibis Styles Glasgow Centre West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Fokussiere dich auf deine Erfahrungen im Kundenservice. Als Night Manager ist es wichtig, dass du zeigen kannst, wie du in der Vergangenheit außergewöhnliche Gästeerlebnisse geschaffen hast.
✨Tip Number 2
Bereite dich darauf vor, Fragen zu deiner Fähigkeit zur Teamführung zu beantworten. Überlege dir Beispiele, wie du dein Team motiviert und unterstützt hast, um die besten Ergebnisse zu erzielen.
✨Tip Number 3
Zeige deine Flexibilität und Bereitschaft, in einem dynamischen Umfeld zu arbeiten. Betone, wie du mit unerwarteten Situationen umgegangen bist und dabei stets einen kühlen Kopf bewahrt hast.
✨Tip Number 4
Informiere dich über die spezifischen Herausforderungen, die mit der Nachtschicht verbunden sind. Zeige, dass du die besonderen Anforderungen dieser Rolle verstehst und bereit bist, diese zu meistern.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Manager position. Understand the key responsibilities and expectations, such as overseeing the Front Office Team and ensuring exceptional guest experiences.
Highlight Relevant Experience: In your application, emphasize any previous experience in hospitality or management roles. Provide specific examples of how you've successfully managed teams or improved guest satisfaction in past positions.
Showcase Leadership Skills: As a Night Manager, leadership is crucial. Highlight your ability to lead and motivate a team, resolve conflicts, and maintain high standards during night operations in your cover letter.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Night Manager role. Use keywords from the job description to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Ibis Styles Glasgow Centre West
✨Showcase Your Leadership Skills
As a Night Manager, you'll be overseeing the Front Office Team. Be prepared to discuss your previous leadership experiences and how you effectively managed teams in high-pressure situations.
✨Emphasize Guest Experience
Since the role focuses on delivering exceptional guest experiences, share specific examples of how you've gone above and beyond for guests in past roles. Highlight your customer service skills and problem-solving abilities.
✨Understand the Night Operations
Familiarize yourself with the unique challenges and responsibilities that come with night operations. Be ready to discuss how you would handle common night-time issues, such as staffing shortages or guest complaints.
✨Prepare Questions for the Interviewers
Demonstrating your interest in the role is crucial. Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Night Manager position to show your enthusiasm and engagement.
