At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and provide local recommendations.
- Company: Join RBH, a top-rated hospitality company that values diversity and wellbeing.
- Benefits: Enjoy flexible hours, discounted stays, birthday leave, and wellness events.
- Other info: Opportunity for course sponsorship and referral bonuses.
- Why this job: Be part of a fun, vibrant team in a fast-paced environment that values individuality.
- Qualifications: Must be a people person with great communication skills and a positive attitude.
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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Ibis styles hotels are unapologetically fun and design-forward hotels, down to earth, welcoming guests into a world of comfort where they are free to be themselves.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\'s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A RECEPTIONIST ATOUR HOTEL
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests—all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
WHAT WE NEED FROM YOU
- A people person with a knack for making connections and creating memorable guest experiences.
- Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it’s busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
#J-18808-LjbffrReceptionist 24 hours per week in Glasgow employer: Ibis Styles Glasgow Central
At RBH Hospitality Management, we pride ourselves on being a people-first employer, offering a vibrant work culture that celebrates diversity and individuality. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including flexible working arrangements, enhanced leave options, and opportunities for personal growth through course sponsorship. Join us at Ibis Styles, where you can thrive in a fun, dynamic environment while making meaningful connections with guests and colleagues alike.
Contact Detail:
Ibis Styles Glasgow Central Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist 24 hours per week in Glasgow
✨Tip Number 1
Familiarise yourself with the Ibis Styles brand and its unique approach to hospitality. Understanding their values, such as fun and individuality, will help you align your personality and experiences with what they are looking for in a receptionist.
✨Tip Number 2
Showcase your local knowledge during the interview. Being able to recommend the best brunch spots or hidden gems in the area will demonstrate your commitment to enhancing the guest experience, which is a key aspect of the role.
✨Tip Number 3
Prepare examples of how you've successfully handled multitasking in previous roles. Highlighting your ability to manage check-ins, calls, and guest requests simultaneously will show that you're ready for the fast-paced environment at Ibis Styles.
✨Tip Number 4
Emphasise your team player attitude. Be ready to discuss how you've collaborated with others in past jobs to create a positive atmosphere, as this aligns perfectly with the culture at RBH Hospitality Management.
We think you need these skills to ace Receptionist 24 hours per week in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a receptionist. Emphasise your communication skills, attention to detail, and any previous customer service roles.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the hospitality industry. Mention why you want to work at RBH and how you can contribute to their welcoming environment.
Showcase Your People Skills:In your application, provide examples of how you've successfully interacted with guests or customers in the past. Highlight any experiences where you went above and beyond to create memorable moments.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Ibis Styles Glasgow Central
✨Show Your People Skills
As a receptionist, your ability to connect with guests is crucial. During the interview, share examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and your knack for making people feel welcome.
✨Demonstrate Multitasking Abilities
The role requires juggling multiple tasks at once. Prepare to discuss situations where you've successfully managed several responsibilities simultaneously. This could include handling guest inquiries while coordinating with other departments.
✨Be Detail-Oriented
Attention to detail is key in ensuring smooth check-ins and check-outs. Bring up instances where your organisational skills have made a difference, such as managing bookings or ensuring that all guest requests were met accurately.
✨Emphasise Your Adaptability
Working in a fast-paced environment means being adaptable. Share experiences where you've had to think on your feet or adjust to unexpected changes. This will show that you're ready to thrive in the lively atmosphere of the hotel.
