At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay while maximising hotel revenue.
- Company: Join the vibrant team at Ibis Styles - Birmingham Centre.
- Benefits: Flexible shifts, 33% dining discount, Hastee Pay, and fun team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Be the friendly face that makes guests feel at home and create lasting memories.
- Qualifications: Passion for hospitality, attention to detail, and a fun-loving team spirit.
The predicted salary is between 24300 - 29700 £ per year.
As Night Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors.
You’ll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible.
You'll share local knowledge whilst maximising revenue and sales through an efficient and courteous service.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
• Love dining out?
You'll love it even more with a massive 33% discount across all our brands.
Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Hastee Pay – no more waiting for payday, you can access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS RECEPTIONIST YOU'LL...
- Welcome our guests and ensure that they have everything they need for a pleasant stay
- Be part of a team, able to handle all positive and negative guest feedback and record both correctly.
- Seize all opportunities to maximise bedroom occupancy and drive hotel revenues
- Be a champion of brand standards
- Anticipate guests needs wherever possible and promote hospitality within the hotel, enhancing customer satisfaction.
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
- Have a passion for hospitality (if you know, you know!)
- Have a great eye for detail
- Always give great service
- Be a fun-loving, social, team player
Compensation: Competitive salary
#J-18808-Ljbffr
Waiting Staff 1 in Birmingham employer: ibis Styles - Birmingham Centre
ibis Styles - Birmingham Centre is an excellent employer that prioritises guest excellence and employee satisfaction. With flexible shifts, a supportive work culture, and opportunities for professional growth, team members are empowered to deliver outstanding service while enjoying a balanced work-life dynamic. The vibrant location in Birmingham offers a unique blend of urban energy and hospitality, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
ibis Styles - Birmingham Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff 1 in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ibis Styles - Birmingham Centre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ibis Styles - Birmingham Centre
Don't be shy about reaching out to ibis Styles - Birmingham Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiting Staff 1 in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ibis Styles - Birmingham Centre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ibis Styles - Birmingham Centre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
