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- Tasks: Lead overnight operations, ensuring guest satisfaction and managing front desk activities.
- Company: A prestigious international hotel in Greater London with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Join a vibrant team dedicated to delivering exceptional guest experiences.
- Qualifications: Bachelor's Degree in Hospitality Management and 5 years of relevant experience.
- Other info: Perfect for those passionate about hospitality and operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading international hotel in Greater London is looking for a dedicated Night Manager to oversee overnight operations, ensuring guest satisfaction and operational integrity. You will lead the Front Office and Night Audit activities, manage incidents, and uphold service standards.
The ideal candidate has a Bachelor's Degree in Hospitality Management, at least 5 years of experience, and a strong service mindset. The position offers a chance to work in a dynamic environment focused on guest experience and operational excellence.
Night Operations Leader: Front Desk & Audit Excellence employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Leader: Front Desk & Audit Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. This shows you’re genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 3
Practice common interview questions related to night operations and guest satisfaction. We all know that confidence is key, so rehearse your responses until they feel natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Night Operations Leader: Front Desk & Audit Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your dedication to guest satisfaction and operational excellence.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Operations Leader role. Highlight relevant experience, especially in front office management and night audit activities, to show us you’re the perfect fit.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills align with what we’re looking for in a Night Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Stuff
Make sure you brush up on your hospitality knowledge, especially around night operations and guest services. Familiarise yourself with common challenges faced during night shifts and think about how you would handle them.
✨Showcase Your Experience
With at least 5 years in the industry, be ready to share specific examples from your past roles. Highlight situations where you improved guest satisfaction or resolved incidents effectively, as this will demonstrate your capability to lead.
✨Emphasise Your Leadership Skills
As a Night Operations Leader, you'll need to manage a team. Prepare to discuss your leadership style and how you motivate your team during the quieter night hours. Think of examples where you've successfully led a team through challenges.
✨Ask Insightful Questions
Prepare some thoughtful questions about the hotel's operations and culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Consider asking about their approach to guest feedback during night shifts.
