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For Companies At a Glance
- Tasks: Promote the hotel and achieve sales targets while building client relationships.
- Company: Dynamic hotel chain focused on growth and exceptional service.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Bachelor's degree in Hospitality Management and 5 years of sales experience.
- Other info: Opportunity to work in a fast-paced environment with excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Sales Manager is responsible for promoting the hotel, and, where possible, hotels within the chain in the designated area/region. The role focuses on achieving optimal sales under the best possible conditions for the company while meeting budgetary requirements and individual KPIs.
Responsibilities
- Promote the hotel and support chain-wide sales opportunities within the assigned area/region.
- Achieve hotel budget targets and individual KPIs, including room nights, meeting room targets, ADR, and occupancy.
- Visit and maintain relationships with former, existing, and potential clients, focusing on commercial accounts.
- Anticipate business volume by considering hotel occupancy, holidays, weather, events, and local activities.
- Understand guest requirements and ensure services meet their expectations.
- Maintain accurate client and company information in the PMS and provide excellent after-sales service.
- Negotiate rates and contracts with clients, confirm verbal proposals in writing, and follow up on complaints.
- Support the Director of Sales in training and onboarding new team members.
- Monitor competitors' activities and contribute to market intelligence.
- Execute the hotel's sales strategy, sell room nights, and maximize revenue while adhering to company policies and ethics.
Requirements
- Bachelor's Degree or Diploma in Hospitality Management.
- Minimum of 5 years of sales experience in the same capacity.
- Proven ability to build relationships and find new business: prospecting, networking, site inspections, and sales calls.
- Strong sales background in MICE.
- Excellent verbal and written communication skills and strong attention to detail.
- Keep abreast of industry trends and share information with all staff.
- Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
- Proactive mindset to anticipate and support changes in our business.
- Conformity to the highest standards of personal integrity and ethical behavior.
- Exceptional customer service abilities.
Sales Manager in London employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, and don’t be shy about reaching out to former colleagues or clients. Building relationships can open doors to opportunities you might not find online.
✨Tip Number 2
Show off your sales skills! When you get the chance to meet potential employers, be ready to discuss your past successes. Bring examples of how you’ve hit targets, built client relationships, and contributed to revenue growth. Numbers speak louder than words!
✨Tip Number 3
Stay informed about the market! Keep an eye on competitors and industry trends. This knowledge will not only help you in interviews but also show that you’re proactive and genuinely interested in the role. Plus, it gives you great talking points!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It shows you’re serious about joining our team. Plus, you’ll have access to all the latest job openings and updates directly from us!
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your sales experience, especially in hospitality, and showcase how you've met or exceeded KPIs in previous positions. We want to see how you can bring that magic to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales in the hospitality industry and how your skills align with our needs. Be sure to mention any specific achievements that demonstrate your ability to drive revenue.
Showcase Your Relationship-Building Skills: As a Sales Manager, building relationships is key. In your application, give examples of how you've successfully maintained client relationships and generated new business. We love hearing about your networking successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've achieved targets in previous roles, like room nights sold or occupancy rates. This shows you understand the importance of numbers in driving hotel sales.
✨Research the Hotel Chain
Familiarise yourself with the hotel chain's brand, values, and recent news. Understanding their market position and unique selling points will help you tailor your responses and demonstrate genuine interest in promoting their hotels.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, especially around client negotiations or handling complaints. Practise these scenarios beforehand so you can showcase your problem-solving skills and customer service abilities effectively.
✨Showcase Your Networking Skills
Be prepared to discuss your approach to building relationships with clients. Share specific examples of how you've successfully networked or maintained client relationships in the past, as this is crucial for a Sales Manager role.
