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- Tasks: Lead overnight operations, ensuring guest satisfaction and managing front desk activities.
- Company: A prestigious international hotel in Greater London with a focus on excellence.
- Benefits: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact on guest experiences while leading a dedicated team.
- Qualifications: Bachelor's Degree in Hospitality Management and 5 years of experience required.
The predicted salary is between 36000 - 60000 £ per year.
A leading international hotel in Greater London is looking for a dedicated Night Manager to oversee overnight operations, ensuring guest satisfaction and operational integrity. You will lead the Front Office and Night Audit activities, manage incidents, and uphold service standards.
The ideal candidate has a Bachelor's Degree in Hospitality Management, at least 5 years of experience, and a strong service mindset. The position offers a chance to work in a dynamic environment focused on guest experience and operational excellence.
Night Operations Leader: Front Desk & Audit Excellence in London employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Leader: Front Desk & Audit Excellence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and guest experience initiatives. We want to see how you can contribute to their operational excellence and service standards.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams or resolved incidents in past roles. We love to hear about your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Night Operations Leader: Front Desk & Audit Excellence in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your service mindset and how you can contribute to our guest satisfaction goals.
Highlight Relevant Experience: Make sure to detail your past roles, especially those related to night operations or front desk management. We’re looking for candidates with at least 5 years of experience, so don’t hold back on showcasing your achievements in those areas!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Night Operations Leader role. We appreciate when candidates take the extra step to align their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic hotel environment.
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Stuff
Make sure you brush up on your hospitality knowledge, especially around night operations and guest services. Familiarise yourself with common challenges faced during night shifts and think about how you would handle them.
✨Showcase Your Experience
With at least 5 years in the industry, be ready to share specific examples from your past roles. Highlight situations where you improved guest satisfaction or resolved incidents effectively, as this will demonstrate your capability to lead.
✨Emphasise Your Leadership Skills
As a Night Operations Leader, you'll need to manage a team. Prepare to discuss your leadership style and how you motivate your team during the quieter night hours. Think of examples where you've successfully led a team through challenges.
✨Ask Insightful Questions
Prepare some thoughtful questions about the hotel's operations and culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Consider asking about their approach to guest feedback during night shifts.
