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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a leading hospitality brand known for its commitment to excellence.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: 3-5 years in housekeeping management and a passion for hospitality.
- Other info: Work in a diverse team and enjoy a supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
The Housekeeping Manager is a pivotal role responsible for ensuring the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This position requires exceptional leadership, staff management, and operational expertise to maintain grooming standards, resolve guest concerns, and collaborate effectively with other departments for optimal efficiency.
Key Responsibilities:
- Lead and motivate the housekeeping team with strategic direction, ensuring fair and consistent practices in staff scheduling, attendance management, and disciplinary matters.
- Monitor and enforce cleanliness standards in all areas, addressing guest feedback professionally and promptly.
- Prepare and submit weekly schedules, comprehensive monthly reports, and accurate annual departmental budgets.
- Exercise strong control over the department's Profit & Loss (P&L), ensuring compliance with budget constraints, and provide three-month projections and full-year forecasts.
- Actively participate in interdepartmental meetings, effectively communicating and implementing new policies or procedures.
- Implement and oversee cost-efficient stock and linen management systems.
- Conduct operational analyses and provide data-driven recommendations to improve service quality, increase revenue, and reduce costs.
Requirements:
- Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerial role.
- Bachelor's Degree or Diploma in Hospitality Management or a related field.
- Experience working in a multi-cultural environment.
- Proven leadership and interpersonal skills with the ability to motivate and manage a team.
- Strong organizational abilities and the capability to work independently.
- Bilingual preferred (English and Mandarin) to effectively communicate with Mandarin-speaking colleagues and vendors.
Housekeeping Manager in London employer: IBIS SINGAPORE ON BENCOOLEN
Contact Detail:
IBIS SINGAPORE ON BENCOOLEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in housekeeping management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've motivated teams and improved service quality in your previous roles. This will help them see you as the perfect fit for their housekeeping manager position.
✨Tip Number 3
Be proactive! If you find a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your operational expertise. Be ready to discuss how you would handle guest feedback and manage budgets effectively. This shows you're not just a great leader but also someone who understands the nitty-gritty of housekeeping management.
We think you need these skills to ace Housekeeping Manager in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your relevant experience in housekeeping and management. We want to see how your past roles have prepared you for this pivotal position, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for the Housekeeping Manager role. Use keywords from the job description to show us that you understand what we're looking for. This helps us see how you fit into our team right from the start!
Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Let your unique voice shine through in your application. Share your passion for cleanliness and guest service, and show us why you’d be a great fit for our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN
✨Know Your Stuff
Make sure you’re well-versed in housekeeping standards and practices. Brush up on your knowledge of cleanliness protocols, guest service expectations, and team management strategies. This will show that you’re not just a candidate but someone who truly understands the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff, resolved conflicts, or improved performance. This will help demonstrate your capability to lead and inspire a housekeeping team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling guest complaints or managing staff schedules. Practise your responses to these scenarios so you can showcase your problem-solving skills and operational expertise during the interview.
✨Communicate Clearly and Confidently
Since bilingual skills are preferred, if you speak Mandarin, be prepared to switch languages if necessary. Regardless, ensure your communication is clear and confident. This will reflect your ability to collaborate with diverse teams and departments, which is crucial for this role.
