Head of Housekeeping & Guest Experience in London
Head of Housekeeping & Guest Experience

Head of Housekeeping & Guest Experience in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated housekeeping team and ensure top-notch cleanliness for guest satisfaction.
  • Company: A leading hotel chain in the vibrant Greater London area.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
  • Why this job: Join a vibrant hotel scene and make a real difference in guest experiences.
  • Qualifications: 3-5 years of experience in housekeeping management and strong leadership skills.
  • Other info: Bilingual candidates, especially Mandarin speakers, are highly preferred.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading hotel chain in Greater London is seeking an experienced Housekeeping Manager to lead a dedicated team, ensure the highest standards of cleanliness, and enhance guest satisfaction.

The ideal candidate will have 3-5 years of experience in a similar role, possess strong leadership abilities, and have excellent organizational skills. Bilingual candidates, especially those who speak Mandarin, are preferred to facilitate communication with diverse staff and vendors.

This role offers a chance to thrive in a vibrant hotel environment.

Head of Housekeeping & Guest Experience in London employer: IBIS SINGAPORE ON BENCOOLEN

Join a leading hotel chain in Greater London, where we prioritise employee well-being and professional growth. Our vibrant work culture fosters collaboration and innovation, offering comprehensive training programmes and opportunities for advancement within the hospitality industry. With a commitment to excellence in guest experience, we provide a supportive environment that values diversity and encourages team members to thrive.
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Contact Detail:

IBIS SINGAPORE ON BENCOOLEN Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Housekeeping & Guest Experience in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the hotel chain thoroughly. Understand their values, guest experience strategies, and any recent news. This will help us tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Practice common interview questions related to housekeeping management and guest experience. We can even do mock interviews together to boost your confidence and refine your answers.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.

We think you need these skills to ace Head of Housekeeping & Guest Experience in London

Leadership Abilities
Organizational Skills
Guest Satisfaction Enhancement
Team Management
Communication Skills
Bilingual Proficiency (Mandarin preferred)
Attention to Detail
Time Management
Problem-Solving Skills
Experience in Housekeeping Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in housekeeping and guest experience. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership abilities and organisational skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Head of Housekeeping & Guest Experience role. Share specific examples from your past that demonstrate your expertise and passion for enhancing guest satisfaction.

Show Off Your Bilingual Skills: If you speak Mandarin or any other languages, make sure to mention this in your application. We value diverse communication skills, especially in a vibrant hotel environment like ours, so let us know how you can bridge gaps with staff and vendors!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at IBIS SINGAPORE ON BENCOOLEN

✨Know Your Stuff

Make sure you’re well-versed in the latest housekeeping standards and guest experience strategies. Brush up on your knowledge about cleanliness protocols and how they impact guest satisfaction, as this will show your expertise and commitment to the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to lead and inspire others in a hotel environment.

✨Emphasise Bilingual Benefits

If you speak Mandarin or any other languages, highlight this during the interview. Explain how your language skills can enhance communication with diverse staff and vendors, which is a big plus for the hotel chain.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel’s approach to guest experience and housekeeping. This shows your genuine interest in the role and helps you understand how you can contribute to their success.

Head of Housekeeping & Guest Experience in London
IBIS SINGAPORE ON BENCOOLEN
Location: London
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